Peggy Yalenga
Sikota
Lusaka,Zambia
Summary
Have over fifteen (15) years progressive experience professional across all Human Resource disciplines including strategic and operations including; talent management and succession planning, benefits and compensation wages, employee relations, compliance and risk management, conflict resolutions and disciplinaries,performance management and HRIS Managed coordination the use of e learning for staff by internal learning systems
Overview
17
17
years of professional experience
Work history
Regional HR Manager- Africa supporting (Zambia, Uganda, South Africa,South Sudan and Liberia) Country offices
Education Development Center- Implementers of USAID Lets Read Project
01.2021 - Current
- Optimized recruiting process, balancing team capacity and workload, and rolled out global policies/initiatives across Africa
- Led regional HR management for EDC USAID Project across Zambia, Uganda, South Africa, South Sudan, and Liberia
- Streamlined contract management processes, ensured up-to-date HR systems across all sites, and optimized talent acquisition strategies
- Managed contract tracking, HR system updates, and coordinated HR talent/operational requirements in alignment with business goals
- Managing Data Analytics for informed decisions
- Managing of organizational risk management and change management
- Implemented comprehensive HR strategies aligned with organizational goals, including policy formulation, performance management, and risk management
- Enhanced employee engagement through regular surveys, feedback analysis, and the rollout of global policies and initiatives
- Managed and delivered HR Projects
- Administered benefits, conducted salary surveys, and managed compensation negotiations, contributing to organizational development and retention
- Supported Project HR Managers with training in supervisory skills, diversity, equity, & inclusion, and safeguarding, while also serving on the Senior Leadership Team advising on HR strategies
- Conducted employee surveys, engaged feedback analysis for managerial decision-making, and implemented performance management systems
- Led HR strategy development aligning with business plans, including talent management, international recruitment, onboarding, and policy formulation
- Managed HR risk, maintained benefits records, negotiated with insurance companies, and ensured compliance with local laws and global policies
- Rolling out of Global policies and Initiatives to international Projecy offices
- Aligning and updating international Project offices Country handbook to stay aligned with global HR Policies
- Supported Project HR Managers in training on diverse HR topics, mentored on Kronos HRIS.
People & Culture Business Partner
World Vision International Zambia
01.2016 - 12.2020
- Led HR strategic planning, aligning with business goals to support talent development, recruitment, and HR operations
- Managed recruitment and selection process, ensuring compliance with company policy and legal standards, while filling positions promptly
- Developed and enforced HR policies on staff welfare, performance management, and equal opportunities, enhancing organizational culture and compliance
- Coordinated performance reviews, training, and development programs in consultation with managers, supporting staff growth and succession planning
- Facilitated dispute resolution, grievance handling, and implemented disciplinary procedures in accordance with organization policies and labor laws
- Spearheaded HR services in emergency response, supporting UNHCR, UNICEF, and USAID funded projects, and managed stakeholder relationships
- Managed recruitments, onboarding and succession planning
- Managing staff exits
- Supporting performance management
- Managing Dispute resolution, Grievance handling and ensuring that all disciplinary procedures are handled in accordance to the organisation policies and Labour Laws
- Ensuring compliance with all relevant laws, local and national in implementing human resources policies
- Managed Learning and Development of staff
- Ensuring Job evaluations for new Job descriptions.
Human Resources and Administration Manager
AM Motors Limited
01.2013 - 12.2015
- Coordinating all recruitment and selection processes
- Designed Human Resource Department Start up
- Initiated the Staff medical scheme Manage
- Management of all HR records including Filing System and contract management
- Manage all staff affairs including disciplinaries staff complaints and ensure quick Resolutions
- Manage and maintain all monthly head count and HR reporting
- Maintain and update the company organisation structures
- Coordinate with Business Managers all disciplinary affairs for staff and ensure that company policy and procedures are adhered to
- Computation of Employee Leave Management and Benefits in collaboration with Accounts Department, inventory management, Coordination of Meetings
- Management of Performance Appraisals
- Designing Job descriptions in line with business objectives
- Management of Payroll and ensuring accuracy
- Design Employee Manual and Policy Formulation aligned to business objectives
- Managed Collective bargaining meetings
- Ensured Regular maintenance of fleet and office premises
- Management of lease agreements Health & Safety compliance & Trainings
- Inventory Management and Coordination of Meetings
- Ensured immigration visas for expatriates were processed timely
- Manage all interactions with Labour Department on staff labour issues
- Contribute to the processing of staff promotions and evaluations by giving guidance
- Implemented HR Clinics and answers day to day HR queries
- Managing Visa processes for Exparts.
Assistant Human Resources Manager
Good Time Steel Company Limited
01.2011 - 12.2012
- Supported Human Resource function for a total work force of 500 plus staff by integrating multicultural environment for common objectives
- Generating HR weekly and Monthly reports for management’s review
- Ensured that discipline was adhered to by timely attending to disciplinary cases
- Advised line officials on the all discipline and grievance procedures of the company
- Ensured that management and employees representatives met regularly in order to maintain good industrial relations
- Guided and interpreted labour laws and policies and procedures to line officials and the unions and the general workforce
- Generating statistical reports HR Metrics reports and updating of the Organogram
- Managed Resourcing of staff in vacancies, Salary Administration, Supervision and training of HR staff and Labour budget plan and control
- Supported negotiations of conditions of services for unionized staff
- Advisor/support function to all unit heads in terms of human resource policies and procedures
- Supported the development and implementation of key HR activities/programs to support the organisation, Grievance handling and procedures
- Managed staff payroll for all locally recruited staff and ensured timely/accurate reporting into the finance unit
- Coordinated the running of performance management, recognition and reward systems
- Managed all training, starting from induction for new staff members to identifying staff training needs together with the departmental heads
- Coordinated Employee Opinion Surveys with the ultimate focus of identifying any perceived areas requiring improvement whilst developing and implementing solutions
- Supported the development and implementation of key HR activities/programmes.
Human Resource Officer
Good Time Steel Ltd
08.2007 - 12.2010
- Supported the Businesses, in retaining and developing the highest calibre of people through actioning Personal Development Plans and regularly conducting career development workshops as well as other technical and management skills training
- Coordinated staff benefits through registrations, payouts and maintained constant liaison with insurance service providers for both health and life assurance
- Coordinated the issuance of new and renewal contracts to staff and approved / processed all types of human resources transactions
- Coordinated the leave planning system for staff within the organisation
- Coordinated Immigration process for expatriates
- Supported Health and Safety and ensured all staff are trained/ updated on the current building’s safety/ security protocols and coordinated the leave management system
- Coordinated recruitment and selected processes
- Managed employee record keeping including contract management
- Managed Payroll
- Any other duties Assigned.
Education
Master’s in Business Administration- Human Resource Management -
University of Zambia
Bachelor of Arts Degree in Human Resource Management - undefined
Mulungushi university
Certificate/Diploma in Human Resource Management - undefined
National institute of Public Administration
Grade Twelve Certificate - undefined
St John high school
Skills
- Computer Skills include MS Word, Excel and PowerPoint, Visio, Micro Payroll system, & Human Resource Information System
- Resources Management Workforce Planning, Demand and Supply Recruitment and Selection Grievance Handling Conflict Management Training Needs Assessment Performance Management Talent Management &Succession Planning HR Risk Management, HR Metrics Reports Office Administrative Support Health and Safety Field Humanitarian Emergency Response Compensation and Wage Structure Job Analysis/evaluation and Counselling Budget plan and control Collective Bargaining & Fleet and Asset Management Regulatory Compliance Workforce Planning/Office Management
Accomplishments
- Initiated the implementation of a Human Resource Newsletter and initiated a workplace of inclusion and diversity which improved communication by 60%
- Initiated some employee wellness programs that improved the organisation score on staff care by 30% in the engagement surveys carried.
- Spearheaded Quarterly Board Reports to the Director which received excellent reviews from the Board.
- Human Resource Departmental Start-up from non-existence to existence and ensured staff compliance
- Managed a Smooth transition of Projects ending with staff affected and received positive feedback from the stakeholders(employees)
- Designed Employee manual, Policy formulation and revisions in lign with the Zambia Labour laws and Initiated a Medical scheme which reduced on organisational cost by 40%
- Implemented leave planner policy which improved employee well being and reduced on organisational cost by 45%
- Supported the Change Management on organisational change objectives and supported staff through the transition process
- Initiated HR Community of Practice with different African Countries which improved on communication and knowledge sharing by 60%
Affiliations
Full Member of the Zambia Institute of Human Resource Management
Custom
- Certification of Termination of Employment Contracts – Zambia Federation of Employers
- Certification of Job Evaluations Trainings – Korn and Ferry Hay Group(Thailand)
Personal Information
- Date of birth: 04/27/87
- Gender: Female
- Nationality: Zambian
- Marital status: Single
Timeline
Regional HR Manager- Africa supporting (Zambia, Uganda, South Africa,South Sudan and Liberia) Country offices
Education Development Center- Implementers of USAID Lets Read Project
01.2021 - Current
People & Culture Business Partner
World Vision International Zambia
01.2016 - 12.2020
Human Resources and Administration Manager
AM Motors Limited
01.2013 - 12.2015
Assistant Human Resources Manager
Good Time Steel Company Limited
01.2011 - 12.2012
Human Resource Officer
Good Time Steel Ltd
08.2007 - 12.2010
Master’s in Business Administration- Human Resource Management -
University of Zambia
Bachelor of Arts Degree in Human Resource Management - undefined
Mulungushi university
Certificate/Diploma in Human Resource Management - undefined
National institute of Public Administration
Grade Twelve Certificate - undefined
St John high school
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