Penelope Muzorongondo
Swakopmund
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bar and Restaurant Manager
Maru-Bian Bar And Restaurant Cc
Namibia, Swakopmund, Omaruru
06.2022 - 04.2024
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
- Established strong relationships with vendors for better pricing, timely deliveries, and improved product selection.
- Enhanced the establishment''s reputation through consistent delivery of exceptional service, food quality, and ambiance.
- Boosted customer satisfaction by implementing strategies to improve overall service quality and efficiency.
Housekeeping and Laundry Attendant
Mactec Engineering Cc
Namibia
02.2021 - 04.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.
- Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
General Worker
Swakopmund Municipality
Namibia
03.2019 - 01.2021
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Completed tasks efficiently for timely project completion within set deadlines.
- Performed general housekeeping and cleaning tasks.
Education
GED -
Tender Touch Health Care
Namibia, Swakopmund06.2023
Associate of Arts - Language Arts Teacher Education
COSDEC Swakopmund
Namibia Swakopmund01.2020
High School Diploma -
Namibian College of Open Learning (NAMCOL)
Namibia, Swakopmund01.2018
Skills
- Computer literate
- Organization
- Back of House Management
- Inventory Management Software
- Health Code Compliance
- Front of House Management
- Workflow Planning
- Sales and Marketing
- Event Coordination
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Afrikaans
Khoekhoegowab
Personal Information
Date of Birth: 07/10/98
References
- Mr Sibanga, Swakopmund Secondary School Principal
- Maria, For General Work, 0857756622
- Mr Willem, 0817765654
Certification
- Licensed Ward Cleaning - Swakopmund of Municipality
Timeline
Bar and Restaurant Manager
Maru-Bian Bar And Restaurant Cc
06.2022 - 04.2024
Housekeeping and Laundry Attendant
Mactec Engineering Cc
02.2021 - 04.2023
General Worker
Swakopmund Municipality
03.2019 - 01.2021
GED -
Tender Touch Health Care
Associate of Arts - Language Arts Teacher Education
COSDEC Swakopmund
High School Diploma -
Namibian College of Open Learning (NAMCOL)