Summary
Overview
Work History
Education
Skills
Languages
customer service
Timeline
Generic

Peter Banda

Lusaka

Summary

Adept at multitasking and proficient in hardware and software updates, I excelled as a Customer Service Representative at FAST MOBILE CENTRE, where I significantly enhanced customer satisfaction. Skilled in point of sale operations and cash management, my expertise in addressing customer inquiries and delivering service excellence sets me apart.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

FAST MOBILE CENTRE /+260979548061
LUSAKA
02.2018 - 01.2021
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

GRADE12

SHIFWANKULA SECONDARY SCHOOL
SIX MILES
01-2013

Skills

  • Multitasking
  • Hardware and software updates
  • Point of sale operation
  • Customer service excellence
  • Cash handling and management
  • Customer inquiries

Languages

English
First Language
English
Elementary (A2)
A2
nyanja
Beginner
A1
bemba
Beginner
A1

customer service

  • have worked as a customer representative at fast mobile centre under the supervision of mr enos kasongo for good 5years at the business society,i was picking up calls and attending to walk in customers which made me gain more experience in handling walk in and call in customers.

Timeline

Customer Service Representative

FAST MOBILE CENTRE /+260979548061
02.2018 - 01.2021

GRADE12

SHIFWANKULA SECONDARY SCHOOL
Peter Banda