PETER LUMAI
LUSAKA,LUSAKA
Summary
Recent bachelors of arts graduate in banking and finance with a strong foundation in financial principles, risk assessment and customer service. eager to leverage academic knowledge and enthusiasm for finance to contribute to a dynamic team as a loan consultant/ finance officer. possesses excellent analytical skills, attention to detail, and a commitment to providing exceptional client support. Professional Sales Executive with experience attending to needs of customers and converting prospects to increase sales. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables.
Overview
5
5
years of professional experience
Work history
Logistics officer
Skyfocus Zambia limited
LUSAKA, Lusaka Province
2022.01 - 2022.09
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
Operations executive
Road Smart Services ltd
LUSAKA, Lusaka Province
2021.07 - 2021.12
- Developed timelines and critical paths for operational responsibilities and ensuring clear financial and operational milestones were highlighted.
- Generated accurate end-of-month timesheet reports, rectifying discrepancies within the operation period to maintain efficiency.
- Answered calls promptly resolving or escalating issues to maintain client satisfaction.
Driver
Ulendo Taxi ltd
LUSAKA, Lusaka Province
2020.01 - 2021.02
- Maintained punctual service for client collections, ensuring accurate location pick-up for optimum customer satisfaction.
- Cared for customer safety by dropping off at secure locations.
- Utilised GPS navigation systems to optimise route planning.
- Delivered customer orders within target timeframes.
Sales executive
Powertools logistics limited
Kitwe, Copperbelt
2017.10 - 2019.12
- Generated new leads and opportunities to maximise revenue.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Established and maintained positive, profitable client relationships through superb communication.
- Fostered positive relationships with customers to enhance loyalty and retention.
Education
Bachelor of Arts - Banking and Finance
Cavendish University Zambia
Lusaka 2001.05 - /2023
Certificate of Higher Education - Secondary school certificate
Mpongwe Day Secondary School
MpongweSkills
- Supply chain management
- Fleet management
- Profit and loss management
- Microsoft Excel
- Financial reporting
- Financial analysis
- Reporting and documentation
- Customer service
- Written and verbal communication
- Inspiring team leadership
Languages
English
Fluent
Nyanja
Fluent
Bemba
Fluent
References
MR Blacksen Kavinga
0972123327
Human resource manager
Ulendo taxi limited
Mr chiluba
0962222015
Regional manager
powertools logistics ltd
Mr Lee Malanghu
0977977736
Dean- Business and information technology faculty
Cavendish University Zambia
Timeline
Logistics officer
Skyfocus Zambia limited
2022.01 - 2022.09
Operations executive
Road Smart Services ltd
2021.07 - 2021.12
Driver
Ulendo Taxi ltd
2020.01 - 2021.02
Sales executive
Powertools logistics limited
2017.10 - 2019.12
Bachelor of Arts - Banking and Finance
Cavendish University Zambia
2001.05 - /2023
Certificate of Higher Education - Secondary school certificate
Mpongwe Day Secondary School