Peter Mpundu Chishala
Ndola
Summary
Dynamic sales and marketing leader with a proven track record at Mount Meru Group of Companies, excelling in brand management and customer relationship strategies. Expert in market research and promotional campaign execution, driving significant business growth and enhancing team performance through effective training and leadership.
Overview
15
15
years of professional experience
Work History
Head Sales and Marketing Manager
Mount Meru Group of Companies /Eco Plast
09.2025 - Current
- Developed and implemented marketing strategies to enhance brand visibility and drive sales growth.
- Conducted market research to identify customer needs and preferences, informing product development initiatives.
- Collaborated with cross-functional teams to design promotional materials and campaigns for new product launches.
- Managed social media accounts, engaging with customers to build community and increase online presence.
- Analyzed sales data to track performance trends, identifying opportunities for improvement in sales tactics.
- Trained new sales team members on company policies, procedures, and best practices for customer engagement.
- Assisted in budgeting processes by providing insights on marketing expenditures and projected returns on investment.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
New Vehicle Sales Consultant
CFAO Mobility Zambia
09.2023 - 09.2025
- Assisted customers in selecting vehicles based on individual needs and preferences.
- Delivered product demonstrations, highlighting features and benefits of new vehicle models.
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Collaborated with sales team to execute promotional strategies and increase market presence.
- Conducted thorough vehicle inspections to ensure quality standards were met prior to delivery.
- Provided timely follow-ups with clients post-purchase to address any concerns or inquiries.
- Improved overall sales team performance through open communication channels, constructive feedback sessions, and collaborative goal-setting initiatives with peers/management alike.
Sales Executive
TATA MOTORS
10.2021 - 08.2023
- Drove sales initiatives to exceed targets through effective customer engagement and relationship management.
- Developed comprehensive product knowledge to provide tailored solutions aligned with customer needs.
- Conducted market analysis to identify emerging trends and opportunities for growth in assigned territories.
- Collaborated with cross-functional teams to streamline sales processes and enhance customer experience.
- Trained and mentored junior sales staff, enhancing team performance and fostering a collaborative environment.
- Established strong partnerships with key stakeholders to drive business development and expand market reach.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Key Account Manager
Roland Imperial Tobacco
04.2017 - 10.2021
- Developed strong relationships with key stakeholders to enhance client satisfaction and loyalty.
- Analyzed market trends to identify growth opportunities for existing accounts.
- Collaborated with internal teams to create tailored solutions that meet client needs.
- Monitored account performance metrics to ensure alignment with strategic goals.
- Conducted regular business reviews with clients to discuss progress and address concerns.
- Led negotiations for contract renewals, achieving favorable terms for both parties.
- Trained junior team members on account management best practices and tools.
Sales Manager
Mount Meru Millers
04.2011 - 04.2017
- Developed and executed strategic sales plans to enhance market penetration.
- Led training programs for sales team, improving product knowledge and customer engagement.
- Analyzed market trends to identify opportunities for business growth and expansion.
- Collaborated with cross-functional teams to align marketing strategies with sales objectives.
- Established key performance indicators to monitor sales effectiveness and drive results.
- Implemented CRM systems to streamline sales processes and improve data accuracy.
- Conducted regular performance reviews, mentoring team members to achieve personal and professional growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Bachelor of Science - Marketing
University Of Lusaka
Lusaka, Zambia04-2021
Skills
- Sales strategy development
- Market research analysis
- Brand management
- Customer relationship management
- Promotional campaign execution
- Social media marketing
- Team training and development
- Team leadership
- Business growth and retention
- Brand-building strategies
- Brand marketing
- Sales projections
Timeline
Head Sales and Marketing Manager
Mount Meru Group of Companies /Eco Plast
09.2025 - Current
New Vehicle Sales Consultant
CFAO Mobility Zambia
09.2023 - 09.2025
Sales Executive
TATA MOTORS
10.2021 - 08.2023
Key Account Manager
Roland Imperial Tobacco
04.2017 - 10.2021
Sales Manager
Mount Meru Millers
04.2011 - 04.2017
Bachelor of Science - Marketing
University Of Lusaka