James Mulambia
Lusaka ,Zambia
Summary
Security Professional specializing in access control and CCTV surveillance. Enhanced safety and operational efficiency through effective visitor credential verification and entry point management. Receptionist skilled in front desk operations, delivering exceptional administrative support, and fostering positive interactions with staff and guests.
Overview
1
1
Language
3
3
years of professional experience
Work History
Receptionist Assistant
MTN Zambia
Lusaka , Zambia
11.2025 - Current
- Managed front desk reception for MTN Zambia visitors, calls, and inquiries.
- Scheduled appointments and coordinated meeting rooms for MTN Zambia staff.
- Greeted customers and directed them to proper MTN Zambia departments.
- Recorded incoming mail, parcels, and office correspondence for MTN Zambia.
- Maintained visitor logs and reception records in MTN Zambia offices.
Security Officer
Madison Security Group Inc
Lusaka , Zambia
11.2023 - 11.2025
- Verified photo IDs and tickets to allow guests passage.
- Confirmed visitor identification prior to granting entry into the building.
- Patrolled client sites and monitored entrances for unauthorized activity.
- Controlled visitor access using badge checks and sign-in logs.
- Inspected doors, alarms, and security equipment during shift rounds.
- Reported incidents and hazards through Madison Security Group documentation procedures.
- Responded to alarms and escorted trespassers from protected property.
- Communicated shift updates with supervisors and site personnel.
- Completed security logs, patrol notes, and daily activity reports.
- Assisted clients with directions, access questions, and site safety concerns.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Education
Some College (No Degree) - English
Kamulanga Secondary School
Lusaka , ZambiaSkills
- Visitor screening
- ID verification
- Access control
- CCTV surveillance
- Security procedures
- Incident reporting
- Front desk operations
- Administrative support
Languages
English
Professional
References
References available upon request.
Timeline
Receptionist Assistant
MTN Zambia
11.2025 - Current
Security Officer
Madison Security Group Inc
11.2023 - 11.2025
Some College (No Degree) - English
Kamulanga Secondary School