Phaneli Lungu
Ndola,Copperbelt
Summary
Dedicated professional with expertise in data collection and records management, complemented by strong client communication and interpersonal skills. Proven ability to provide effective counselling and engage with people, supported by a solid foundation in research support and computer literacy. Adept at working under pressure, with a valid driving licence, seeking to leverage these skills in a dynamic environment to drive impactful organisational initiatives.
Overview
8
8
years of professional experience
6022
6022
years of post-secondary education
Work history
Research Assistant
ZAMBART
Ndola, Copperbelt
2013.06 - 2019.12
- Assisted in recruiting study participants and administering questionnaires.
- Supported collection and validation of field data from specified communities.
- Conducted follow-ups with participants and ensured accurate record-keeping.
- Facilitated process of obtaining informed consent from research participants.
- Utilised wireless digital devices for data entry and upload.
Counsellor
Lubuto Clinic - GRZ
Ndola, Copperbelt
2012.06 - 2013.05
- Conducted psycho-social assessments to identify client needs.
- Provided counselling before and after tests to support clients.
- Facilitated crisis intervention during critical moments to mitigate risk.
- Managed confidential client records to ensure privacy and security.
- Performed rapid HIV testing to assist clients effectively.
- Supported clients with health education and counselling services.
- Promoted awareness on HIV prevention and related social issues.
Education
Certificate - Psychosocial Counselling
USAID / Ministry of Health
Diploma - Social Work
Mulungushi University
2007.01 - 2008.01
Advanced Certificate - Social Development
National College for Management and Development Studies
KabweGrade Twelve School Certificate - High School
Lubuto High School
Skills
- Data collection and records management
- Client communication and interpersonal relations
- Counseling and community engagement
- Computer literacy
- Research support
- Ability to work under pressure
- Valid driving license
WORK EXPERIENCE
Lubuto Clinic, Counsellor (Voluntary Work), Ndola, 2012-09, 2012-12, Provided pre-test and post-test counselling, Conducted rapid HIV testing, Supported clients with health education and counselling services, Promoted awareness on HIV prevention and related social issues
REFEREES
Available upon request
HOBBIES
Reading, Travelling, Cooking, Listening to music
Affiliations
Member of the Zambia Counselling Council
Timeline
Research Assistant
ZAMBART
2013.06 - 2019.12
Counsellor
Lubuto Clinic - GRZ
2012.06 - 2013.05
Diploma - Social Work
Mulungushi University
2007.01 - 2008.01
Certificate - Psychosocial Counselling
USAID / Ministry of Health
Advanced Certificate - Social Development
National College for Management and Development Studies
Grade Twelve School Certificate - High School
Lubuto High School