Phillip Katai
Lusaka
Summary
Established operational systems that enhance efficiency and drive strategic goal achievement. Contributed to organizational vision by fostering a collaborative and supportive environment for clients and colleagues. Demonstrated ability to create conditions that promote productivity and satisfaction among stakeholders.
Overview
28
28
years of professional experience
Work History
Business Manager
Mulekata Enterprises
01.2025 - Current
- Developing strategic plans to ensure efficient operation and achievement of goals.
- Leading marketing initiatives such as creating marketing materials and introducing new products to the market.
- Crafting and implementing sales strategies, managing sales teams, and coordinating with other departments to ensure alignment with overall business objectives.
- Reporting on business metrics, including expenses, performance, and market position.
- Providing leadership and direction to teams, focusing them on critical priorities to achieve operational targets.
- Strategize, implement, and oversee processes for increased productivity and growth
- Manage employee activities, providing suitable resources and grow relationships with relevant partners
- Maintain plan for forecasting, targeting, and attaining sales
- Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines
Project Manager
Mulekata Enterprises
01.2023 - 01.2024
- Project Planning and scope definition - defining project goals, objectives, and scope, and developing detailed project plans, timelines, and budgets.
- Resource Management - acquiring and allocating necessary resources, including personnel, equipment, and budget, and optimizing their utilization.
- Team Leadership and Coordination – ability to motivate project teams, facilitate communication, resolve conflicts, and ensure smooth collaboration among team members and stakeholders.
- Risk Management – able to identify potential risks, developing mitigation strategies, and implementing contingency plans to minimize potential disruptions.
- Progress Monitoring and Control - tracking project progress against milestones and deadlines, monitoring key performance indicators (KPIs), and adjusting workflows as needed to stay on track.
- Stakeholder Communication – Ability to effectively communicating with all relevant stakeholders, providing regular updates, and managing their expectations and satisfaction.
- Quality Assurance and Deliverables - ensuring that all project deliverables meet quality standards and are delivered on time and within scope.
Operations Manager
Mulekata Enterprises
01.2018 - 01.2022
- Overseeing Daily Operations - ensuring smooth, efficient, and cost-effective operations, managing resources, and optimizing processes to enhance productivity.
- Identifying inefficiencies, implementing strategies for improvement, integrating new technologies, and fostering a culture of continuous improvement.
- Developing and implementing operational strategies to achieve business objectives, formulating long-term plans, and adapting to market changes.
- Design all pre-press works such as Receipt/quotation/invoice books, fliers, work manuals, books, calendars, car and office branding, banners etc.
- Tshirt, Chitenge printing - outsourcing branding works and materials.
- Branding of business entities, shops, restaurants, butcheries and many more.
- Quality Control and Compliance - monitoring production processes, ensuring high-quality standards, implementing quality controls, and adhering to legal and regulatory compliance.
- Collaboration and Communication - working with other departments, collaborating with stakeholders, and communicating operational performance to executives.
- Customer Service - handling customer inquiries, resolving issues, and enhancing customer satisfaction.
Graphics Supervisor in middle Management
Zambia Daily Mail
04.2001 - 12.2017
- Overseeing Daily Operations - ensuring smooth, efficient, and cost-effective operations, managing resources, and optimizing processes to enhance productivity.
- Developing and implementing operational strategies to achieve business objectives, formulating long-term plans, and adapting to market changes.
- Preparation of dummies for various sections involved in the production of the newspaper.
- Leading a team of graphic designers (in charge of supervising Computer Graphic artists and ensuring production deadlines were met daily).
- Design all pre-press works such Adverts, fliers, newspapers layouts, work manuals, books, calendars, car and office branding, banners etc.
- Collaborating work between graphics section and editors of various desks and pre-press section (graphics reproduction).
- Material acquisition for the graphics section.
- After 20 years of unbroken service, I decided to go on voluntary separation from the establishment.
Graphic Artist
Zambia Daily Mail
10.1997 - 04.2001
- Preparation of dummies for various sections involved in the production of the newspaper.
- Design all pre-press works such adverts, newspapers layouts, work manuals, books, calendars, car and office branding, banners etc.
- Liaising with pre-press section and printing section.
Graphic Designer
Mujalo Printers
06.1997 - 09.1997
- Design all pre-press works such brochures, annual reports, magazines, newsletters, business cards, wedding/bridal shower invitation cards, invoice/receipts and quotation books, note pads, work manuals, books, calendars, car and office branding, banners etc.
Education
Masters of Business Administration - MBA - Project Management
DPU
India08.2022
BA degree - Development studies
Information Communication University
Zambia08.2019
Diploma - Computer Graphic Art & Design
PennFoster Career School
USA10.2013
Diploma - Computer Engineering & Hardware Maintenance 1
ABMA
UK02.2010
Partial results - Sales & Marketing
Institute of Commercial Management
06.2004
Diploma - Business Administration and Management
British College of Professional Management
Britain04.2001
Certificate - Print Composition (Print Design)
Evelyn Hone College
12.1996
Senior Secondary School Certificate - Grade Twelve 'O' Level
Kamwala Secondary School
01.1994
Junior Secondary School Certificate - Grade Nine
Kamwala Secondary School
01.1990
Skills
- Graphic Design: Under graphics I am able to do layouts and design leaflets, newsletters, annual reports, magazines, newspapers, brochures, websites, calendars, exercise books, car stickers, car disc stickers, labels, banners, invoices/receipts and quotation books, wedding/bridal shower invitation cards, business cards, pop-ups, car drops etc
- PR and Business consultancy: Research, writing business proposals and giving advice, branding and rebranding, image building, organisation regalia, human resource management, gender and development- highlighting disparities that exist between male and female’s rights, responsibilities, access to and control over resources, voice at household, community and national levels etc
- Psychosocial counselling: Counselling provided to individuals, family or group for the purpose of improving well-being, alleviating distress, enhancing coping skills etc
- Project Management – Monitoring and evaluation: Leading the work of a team of experts to achieve desired goals and meet criteria at a specified time period – within given constraints
- Computer skills: Conversant with Microsoft word, Power point, CorelDraw design suite, Adobe Indesign, Illustrator and Photoshop suites Computer troubleshooting, repair etc
References
- Chiyuka, Maseka, Director – Commercial, 0977780054, Zambia Daily Mail Limited, Box 31421, Lusaka
- Jones, Mitelo, Director, 0977-783723, Mulekata Enterprises
- Kelvin, Chibomba, Deputy Vice Chancellor, 0955/0977449449, Information and Communications University (ICU), P.O. Box 30226, Lusaka
Hobbies and Interests
Listening to music, watching TV and making friends
PERSONALITY
- I am a serious person, ambitious and with sober character.
- Team player and hard worker
- Works with minimum supervision
- Self-starter and self-driven
- Fast learner and easily adapts
- Aware of cultural variations
- Appreciates confidentiality and other work ethics.
SPECIAL ABILITIES
- The 20 years I spent at Zambia Daily Mail has enabled me to work under pressure and meeting timelines with minimum supervision.
- Good Communication Skills for both oral and written English. I used to write a weekly column in the Sunday Mail entitled Godly Counsel and this helped me improve my writing skills.
FUTURE PROSPECTS
I intend to pursue Masters of Art in DS and BA Information and Communication Technology
Timeline
Business Manager
Mulekata Enterprises
01.2025 - Current
Project Manager
Mulekata Enterprises
01.2023 - 01.2024
Operations Manager
Mulekata Enterprises
01.2018 - 01.2022
Graphics Supervisor in middle Management
Zambia Daily Mail
04.2001 - 12.2017
Graphic Artist
Zambia Daily Mail
10.1997 - 04.2001
Graphic Designer
Mujalo Printers
06.1997 - 09.1997
Masters of Business Administration - MBA - Project Management
DPU
BA degree - Development studies
Information Communication University
Diploma - Computer Graphic Art & Design
PennFoster Career School
Diploma - Computer Engineering & Hardware Maintenance 1
ABMA
Partial results - Sales & Marketing
Institute of Commercial Management
Diploma - Business Administration and Management
British College of Professional Management
Certificate - Print Composition (Print Design)
Evelyn Hone College
Senior Secondary School Certificate - Grade Twelve 'O' Level
Kamwala Secondary School
Junior Secondary School Certificate - Grade Nine
Kamwala Secondary School
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