Summary
Work History
Education
Skills
Timeline
PHILLIP NG'ANDU

PHILLIP NG'ANDU

Kafue

Summary

Dedicated Housekeeper with a proven track record of excellence in maintaining cleanliness and customer satisfaction at PHILLIP Ngandu. Skilled in bathroom cleaning and fostering teamwork, consistently ensuring environments are welcoming and hygienic. Achieved a 20% improvement in guest feedback scores through exceptional service and attention to detail.

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Work History

Housekeeper

PHILLIP Ngandu

Room Attendant

Hotel
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Rotated linens in storerooms and replenished when supplies ran low.

Education

Non-profit - Non-profit Management

Kafue Day High School , Lusaka Kafue

Bachelor Of Applied Arts -

University of Zambia , Lusaka Zambia
01.2027

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Window cleaning
  • Room preparation
  • Dusting
  • English language fluency

Timeline

Housekeeper - PHILLIP Ngandu
Room Attendant - Hotel
Kafue Day High School - Non-profit , Non-profit Management
University of Zambia - Bachelor Of Applied Arts,

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