Precious Lyatumba

• Complete writing projects, meet deadlines and follow content requirements in terms of style and project specifications.

• Anchor on Air programs

• Work with customers to define their content needs.

• Revise content whenever clients request changes.

• Help create style guides or suggest changes to ensure content is consistent and clear.

• Conduct research on any given topic.

• Communicate clearly with other team members to achieve brief requirements.

• Championed diversity both on-screen and behind-the-scenes by hiring a talented cast and crew representative of different backgrounds and perspectives.
• Enhanced audience engagement with innovative visual storytelling techniques and high-quality graphics.
• Increased viewership by identifying emerging trends in popular culture and integrating them into program content where appropriate.
• Fostered a collaborative work environment, leading by example and promoting open communication among team members.

• Drafting of articles for the CIDRZ Website and social media platforms and weekly social media posting schedules
• Ensuring adherence to donor branding rules and research-oriented communications
• Providing high-quality, high-resolution photo and video clips of CIDRZ/donor programme recipients and staff, obtaining quotes and interviews, and creating draft content for publication on CIDRZ social media platforms and newsletters
• Covers workshops, conferences and other meetings as requested
• Conducting daily media monitoring and reporting any publications that would interest the organisation.
• Participated in brainstorming sessions for campaign ideation, contributing innovative ideas that aligned with business objectives.
• Helped with photo and video production and performed visual and sound editing tasks.
• Prepared social media posts and videos with eye for viral content strategies.
• Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
• Created visually appealing presentations for internal meetings that effectively communicated key messages to team members.

• Working closely with the program's officer, building and maintaining partnerships, relationships, with program partners and community organizers
• Working with creatives, video editor and program officer to produce creative content and drive and increase traffic to online content
• Researching specific issues, gather weekly story pitches and brain storm story ideas
• Interview News sources and produce creative and compelling stories within the project concept
• Regularly collaborating with teams from other departments
• Gather and crosscheck information
• Craft logical, coherent news stories
• Travel to other provinces where the projects were being implemented.

• Complete writing projects, meet deadlines and follow content requirements in terms of style and project specifications
• Interpret briefs
• Work with customers to define their content needs
• Revise content whenever clients request changes
• Help create style guides or suggest changes to ensure content is consistent and clear
• Conduct research on any given topic
• Communicate clearly with other team members to achieve brief requirements
• Train junior staff and team members.

• Direct all crew in a calm controlled manor during pre-record and live studio productions
• Ability to interpret briefs correctly
• Work with Producers to define their content needs
• Adhere to all sponsorship requirements of productions
• Make Production aware of technical limitations when receiving briefs
• Be prepared to travel for shoots should it be required
• Communicate clearly with other team members to achieve brief requirements.

• Casting the News
• Conducting live interviews during the News.

• Personal detail Verification
• Product sales and Customer Care.
• Building relationships with potential customers
• Identifying customer needs and offering tailored solutions
• Demonstrating products or services
• Handling customer inquiries and concerns
• Meeting sales targets and goals
• Staying updated on product knowledge and industry trends
• Achieved high customer satisfaction by maintaining a professional and friendly demeanor during sales interactions.
• Developed strong rapport with clients through consistent follow-up, resulting in increased repeat business.
• Managed complex negotiations with clients, successfully closing deals that contributed to exceeding revenue goals.
• Improved team morale and performance by sharing best practices and offering support to fellow sales agents.
• Ensured positive customer experiences by resolving complaints swiftly and courteously.

• Assigning editors in ensuring that footage/inserts are correctly edited in readiness for broadcast
• Cue seeing inserts in ensuring that there are no errs
• Working hand- in -hand with the social media manager in ensuring that the right content is posted on Social media at the scheduled time.

• Generating News ideas
• Conducting interviews with members of the public on a particular subject
• Interviewing experts or technocrats on topical issues
• Attending Press Briefings
• Writing reports in a News Format
• Live reporting (crossing over to the News desk and give live updates)
• Recording Voice overs
• Editing footage using premiere pro.

• Generating News ideas
• Field reporting
• News anchoring.

• Assisting the manager with office work
• Inventory Reconciliation and Stock take
• Stand-in Cashier.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Handling customer inquiries and concerns via phone, email, or chat.
• Providing product information, demos, and trials to potential customers.
• Resolving customer complaints and issues in a timely and professional manner.
• Upselling and cross-selling products or services to existing customers.
• Processing orders, returns, and exchanges.
• Collecting customer feedback and escalating concerns to internal teams.
• Staying up-to-date on product knowledge, industry trends, and competitor activity.
• Collaborating with internal teams, such as sales and marketing, to align customer service strategies.
• Meeting customer satisfaction and sales performance targets.
• Continuously improving customer service processes and procedures.

• Enter data captured on forms
• Call platinum clients who have not fully registered their numbers
• Prepare daily reports on clients contacted by the group
• Run and complete the E-KYC.