An Alumni of the Tony Elumelu Entrepreneurship Programme (TEEF 2018), forward thinking with comprehensive experience in driving sales and achieving targets through balancing team performance and insightful planning. Providing leadership in highly competitive environments. Strong character and persistent in building, managing and growing relationships. Proactive and motivated to work proficiently both individually and as part of a team.
Overview
18
18
years of professional experience
Work History
Country Manager
DPO Pay - Zambia
Lusaka
08.2018 - Current
Execution and reporting on the country programmes and plans.
Own the market Key Performance Indicators with strict focus to net revenue and new business volumes that are tied to client acquisition and activation.
Develop country specific strategies to increase market share and sales with specific key performance indicators against market targets.
Establish and manage relationships with local stakeholders that include regulators and partners.
Responsibility for market compliance and adherence for company policies and procedures
Formulate and agree on teams’ personal plans and targets and lead in the execution of such plans while offering leadership and support and owning the process
Manage group, regional and market strategic accounts
Have full knowledge of the market and industry performance
Preparation and presentation of periodical plans and reports to management and annual Board meetings.
Sales & Marketing Officer
Mulungushi Village Complex Limited
Lusaka
11.2016 - 08.2018
Reporting to the Chief Executive Officer, the position drives the sales function of the business as a revenue generator and business development of the the company
Responsibilities include, but not limited to direct sales of the business, sales planning and budgeting with full ownership of the revenue budgets
Initiating and implementing all sales programmes and identifying gaps and market opportunities.
Overseeing the actual execution of sales transactions from preparation of quotations to signing of agreements/contracts
Production of quarterly reports for the Investment and Business Development Committee of the Board of Directors.
Making recommendations to management with regards to sales and market trends
Sales and Marketing Manager
Minor Hotels, Zambia Limited
Livingstone (AVANI Victoria Falls Resort & The Royal Livingstone), Zambia
07.2016 - 10.2016
Reporting to the resort General Manager, this position was key in leading and managing the sales team and delivering the revenue targets from developing and implementing sales strategies through to carrying out actual sales calls and meeting with both existing and prospecting customers.
Overall responsibilities and deliverables included;
Planning and budgeting
Overseeing and providing sales leadership and team management
Ensuring the sales team fully understood the relative importance and priority of current account base and their growth potential
Developing detailed information on the potential customers both new and existing
Continual reviews of the actual production of each account against the potential for that account
Overseeing the financial and non-financial objectives for each member of the team and ensuring these objectives are met
Management of performance of team members, identifying gaps and making recommendations for training requirements of the team
Maintaining a strong familiarity with products and services,new developments of key competitors, and an awareness of general industry trends
Sales & Marketing Manager
Cresta Golfview Hotel
Lusaka, Zambia
02.2006 - 06.2016
Developing and implementing sales strategies and providing sales leadership and overall responsibilities and deliverables.
Drive sales and revenue growth Identifying potential new clients and executing sales contact
Forecasting and development of revenue targets
Local and external selling and of the business including taking part in market trade shows and exhibitions
Developing of short to long term sales strategies to attain set targets
Analysis of competitor activities in the market and identifying opportunities for growth.
Management of the sales team by providing guidance, training, and support when needed.
Education
Bachelor of Arts - Business
Greenwich University
Skills
Budgeting
Trend Analysis
Sales management
Strategic Planning
Business Development
Performance Management
Customer Relationship Management (CRM)
Verbal and written communication
Negotiation
Cross-Functional Teamwork
Team Leadership
Selected Achievements
Growing the merchant base for DPO Pay from 2019 to date to a competitive position in the market
Leading the license acquisition process for the company
Leading, owning the compliance position and ensuring 100% compliance with the regulators
Growing total sales volumes for the market by over 30% year on year
Optimal partner relationship management
Affiliation To Professional Bodies
Associate Member, Chartered Institute of Marketing
Associate Member, Zambia Institute of marketing
Others
Alumni of the 2018 Tony Elumelu Entrepreneurship Programme (TEEP)
Personal Information
Date of Birth: 10/24/78
Gender: Female
Nationality: Zambian
Marital Status: Married
Religion: Christian
References
Mr. Ntando Sibanda, General Manager, Mulungushi International Conference Centre, Lusaka, +260 977 531 242
Ms. Annabel Ndhlovu Zulu, Human Resource Manager, Auto World Zambia Limited, Lusaka, +260 977 612166
Mrs. Rachael Zekko, Finance and Administration Manager, Mulungushi Village Complex Limited, Lusaka, +260 965 762106
Senior Sales Representative at Network International - DPO-Pay & DPO-PayGateSenior Sales Representative at Network International - DPO-Pay & DPO-PayGate