Secretary Intern
Star Pacers Academy
03.2025 - Current
- Responded to inquiries from callers seeking information about the school.
- Responded to emails, text messages and other correspondence to facilitate communication and enhance school processes.
- Communicated with customers/parents via phone and email to to address school and pupil queries.
- Book keeping and records management of school assets and accounts.
- Contributed to a positive work environment through exceptional customer service skills when interacting with staff, parents and visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Established new administrative work procedures to track staff's daily tasks.
