Summary
Overview
Work History
Education
Skills
Timeline
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Mwitwa Mulenga

Summary

Dynamic transport professional with extensive experience at KoBold Metals Zambia Limited, excelling in vehicle inspections and customer relations. Proven track record of ensuring timely deliveries and maintaining high safety standards. Skilled in routine maintenance and adept at resolving client issues, fostering exceptional service and operational efficiency.

Overview

19
19
years of professional experience

Work History

Transport Driver

KoBold Metals Zambia Limited
05.2023 - 02.2025
  • Drove safely company’s vehicles on official business to facilitate business operations.
  • Safely transported senior management, staff, to various locations.
  • Supported field programs through driving field crews around safely.
  • Undertook regular cleaning of assigned pool vehicle in order to maintain corporate image.
  • Performed routine maintenance procedures such as oil change, lubricating engine parts and thorough inspection of assigned pool vehicle before and after service.
  • Carrying out vehicle checks and minor repairs and maintenance.
  • Diagnosed and fixing minor mechanical issues.
  • Checked vehicle service schedules and arranged and informed the responsible person for booking services.
  • Ensured the company vehicle was well-maintained and in good working condition.
  • Complied with regulations of company transport policy and Zambian road laws.
  • Updated timely and accurately motor vehicle logbook in order to enhance accountability for official trips and fuel usage.
  • Submitted weekly reports on fuel utilization.
  • Maintained daily, weekly and monthly mileage records.
  • Ensured time management and maintained good schedule management.
  • Ensured goods were loaded, delivered or collected safely and well secured.
  • Ensured the assigned vehicle was safely parked and locked.
  • Exhibited professionalism, punctuality, and a high level of responsibility at all times.
  • Ensured delivery documentation was accurately completed and submitted.
  • Maintain professional communication with customers.

Delivery Driver/Transporter

Vision Transport
01.2014 - 10.2021
  • Followed routes and time schedules
    Loaded, unloaded, prepared, inspected and operated a delivery vehicle.
    Asked for feedback on provided services and resolve clients’ complaints
    Collected payments.
    Informed customers about new products and services
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.

Delivery Manager

Synsport
08.2010 - 08.2013
  • Built and managed strategies, roadmaps, priorities, released objectives and processes while managing complex dependencies and actively minimizing risk.
  • Performed and reported on project planning, budgeting, commercial contract management and resource scheduling, and adjusted proactively based on changes in demand.
  • Ensured that services were delivered in time, within budget, at a high quality and complying with all governance standards.
  • Worked with business unit leaders to identify and prioritize problems that advanced analytics is suited to solve.
  • Developed, drove, measured and provided feedback progress on group advanced analytics strategy as an enabler of innovation and business value.
  • Worked cross-functionally to incorporate requirements and feedback from both internal and external stakeholders, as well.
  • Oversaw the ongoing development, optimization and timely commercialization of insights, models and action prompts.
  • Aligned team’s goals with organizational and business unit strategies.
  • Empowered and motivated the team to deliver innovative solutions, while cultivating a milestone-driven culture and managed team’s performance.
  • Established the strategic direction for building the business’s data management program, optimizing business approach using data both internally and externally.
  • Led the Organization efforts to track data collections, data purchases, databases, physical data models and linkages between datasets.

Driver

Natural Stone Warehouse
03.2006 - 05.2009
  • Enforced the on-time shipment of products to create exceptional customer experiences.
  • Transported deliveries locally and over the road.
    Safely loaded and unloaded deliveries according to size of load and content description.
  • Maintained a daily, legible DOT log book and submitted corresponding documents.
  • Reported all accidents, damage and malfunctions involving company equipment to management.
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Checked shipping papers to determine the nature of load and checked for the presence of hazardous materials.
  • Answered customer questions regarding delivery promptly and accurately.

Education

Chamboli Secondary School
Kitwe
12-2000

Chifubu Secondary School
1995 - 1996
11-1996

Fibobi Primary School
12-1994

Skills

  • Inspections
  • Vehicle inspection
  • Customer relations
  • Schedule maintenance

Timeline

Transport Driver

KoBold Metals Zambia Limited
05.2023 - 02.2025

Delivery Driver/Transporter

Vision Transport
01.2014 - 10.2021

Delivery Manager

Synsport
08.2010 - 08.2013

Driver

Natural Stone Warehouse
03.2006 - 05.2009

Chamboli Secondary School

Chifubu Secondary School

Fibobi Primary School

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Mwitwa Mulenga