Summary
Overview
Work History
Education
Skills
Timeline
Generic
Priscilla Ngulube

Priscilla Ngulube

Travel and tourism management
Lusaka ,Lusaka

Summary

Proven Travel Consultant at Grandway Travel and Tours, adept in GDS knowledge and fostering strong client relationships through unparalleled communication. Expert in tailoring travel solutions to meet diverse needs, ensuring seamless operations with meticulous record-keeping. Demonstrates professionalism and teamwork, contributing to enhanced travel experiences.

Overview

1
1
year of professional experience

Work History

Travel Consultant

Grandway Travel and Tours
03.2024 - Current
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.

Travel Agent Assistant

Sigo Adventures and Tours
08.2023 - 12.2023
  • Streamlined booking processes for improved efficiency and reduced wait times for clients.
  • Managed client inquiries promptly and efficiently, resolving issues quickly to maintain high levels of satisfaction.
  • Assisted in the coordination of group travel arrangements, ensuring a smooth experience for all participants.

Tour Guide

National Heritage (Victoria Falls)
06.2023 - 08.2023
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.

Education

Certificate In Travel And Tourism Management - Travel And Tourism

Zambia Institute of Tourism And Hospitality Studie
Lusaka

Skills

  • Strong Communication Skills
  • GDS knowledge
  • Hotel Accommodations
  • Travel research
  • Professionalism
  • Team work
  • Punctuality

Timeline

Travel Consultant

Grandway Travel and Tours
03.2024 - Current

Travel Agent Assistant

Sigo Adventures and Tours
08.2023 - 12.2023

Tour Guide

National Heritage (Victoria Falls)
06.2023 - 08.2023

Certificate In Travel And Tourism Management - Travel And Tourism

Zambia Institute of Tourism And Hospitality Studie

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Priscilla NgulubeTravel and tourism management