Prudence Simatende
Lusaka,Zambia
Summary
Personable executive administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
7
7
years of professional experience
Work History
Administration assistant / Executive Assistant
OneLife Assurance Limited
Lusaka
03.2020 - Current
- Management of calendars and executive scheduling
- Managing high level executive communications
- Travel and itinerary planning
- Meeting scheduling and coordination
- Project support and coordination
- Confidential information Management
- Executive correspondence and document handling
Parcel Officer
Medeem Zambia Limited
Lusaka
08.2019 - 08.2020
- Understanding of cultural norms of Chiefdoms and informal settlements
- Conducting interviews with landowners
- Conducting sensitizations
- Collection and reciting payment
- Business development
- Marketing
Administrative Assistant
Fortress Media
Lusaka
09.2017 - 01.2018
- To handle all administrative requests and queries from senior managers
- Answer and direct switchboard calls
- Plan meetings and take detailed minutes
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
Education
Bachelor of Arts Degree - Mass Communication and Psychology
University Of Zambia
01.2017
Certificate in Photojournalism -
University of Zambia/B360 Education Partnership
01.2015
Secondary School Certificate -
Chipembi Girls Secondary School
01.2011
Skills
- Calendar and schedule management
- Budget tracking and expense reporting
- Excellent verbal and written communication
- Meeting coordination and minute-taking
- Proficiency in Microsoft Office Suite
- Project management
- Familiarity with CRM
- Process improvement and workflow optimization
- Knowledge of insurance policies and compliance regulations
- Understanding of confidentiality and data protection policies
References
- Marcus, Goma, Managing Partner, 0977892454, Fortress Media
- Yaliwe, Banda, Field Lead, 0978800946, Medeem
- Chabala, Mumbi, Managing Director, 0969208749, Onelife Assurance
- Mwape, Kasonde, Chief Financial Officer, 0974775656, Onelife Assurance
- Kalumba, Musonda, Marketing Manager, 0968018818, Onelife Assurance
Volunteer Experience
Ubuntungwa youth organisation, volunteer in communications and Marketing, 2020.
Hobbies
Reading
Traveling
Cycling
Languages
1,C2
Languages
English
First Language
Nyanja
Advanced
C1
Tonga
Upper Intermediate
B2
Other Work Experiences
Copper leaf Tobacco (2018 Oct -Dec) Administration assistant/ Human Resource
Timeline
Administration assistant / Executive Assistant
OneLife Assurance Limited
03.2020 - Current
Parcel Officer
Medeem Zambia Limited
08.2019 - 08.2020
Administrative Assistant
Fortress Media
09.2017 - 01.2018
Bachelor of Arts Degree - Mass Communication and Psychology
University Of Zambia
Certificate in Photojournalism -
University of Zambia/B360 Education Partnership
Secondary School Certificate -
Chipembi Girls Secondary School