Queen Bernard Nwaka
Summary
Reliable personal care professional bringing several years of experience in personal care assistant roles and customer support services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Giver
Kitwe central hospital
Kitwe
04.2023 - 04.2025
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Contacted medical providers on behalf of clients to follow up on appointments.
- I took care of inpatients and assisted with drug administration.
- I assisted in cleaning and bathing disabled patients.
- Served food to the respective units.
Medical Student Volunteer
Kitwe central hospital
Kitwe
03.2020 - 02.2023
- Completed clinical rotations in emergency medicine, internal medicine, pediatrics, obstetrics and gynecology, neurology, psychiatry, and general surgery.
- Under close supervision of attending physicians, conducted daily rounds to review a broad range of cases.
- Collaborated with interdisciplinary teams to provide high-quality care using evidence-based approaches.
Customer Service Representative
Orthodontics experts Ukraine
Lviv
01.2018 - 02.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Dispatcher
Pls logistics
Lviv
03.2018 - 02.2019
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
- Answered customer requests with information about product availability, shipping information and status updates.
Education
Bachelor of Medicine, Bachelor of Surgery - Medicine
Danylo Halytsky National Medical University
Lvic06-2023
Skills
- Patient care
- Medication administration
- Clinical documentation
- Care plan development
- Communication skills
- Facilitation skills
- Emergency urgent care
Certification
- Medical license from health professions council of zambia
Languages
English
First Language
English
Proficient (C2)
C2
Affiliations
- Outside work, I immerse myself in hobbies that complement my dedication to health care . I find solace in reading medical literature and staying updated with the latest advancements. Additionally my interest in story writing serves as an outlet , allowing me to create characters and just think outside the box. I also love photography as it allows me to capture precious moments.
Timeline
Care Giver
Kitwe central hospital
04.2023 - 04.2025
Medical Student Volunteer
Kitwe central hospital
03.2020 - 02.2023
Dispatcher
Pls logistics
03.2018 - 02.2019
Customer Service Representative
Orthodontics experts Ukraine
01.2018 - 02.2019
Bachelor of Medicine, Bachelor of Surgery - Medicine
Danylo Halytsky National Medical University