RACHEAL NAMUKONDA ZULU
ABC Limited
Lusaka
1
Certification
16
years of professional experience
Administrative and Program Support professional with a Bachelor's Degree in Law and more than three years of experience supporting program implementation, stakeholder engagement, office administration and operations within both donor-funded and corporate environments. Experienced in coordinating meetings, workshops, travel logistics, documentation, reporting and project records while working with government institutions, development partners and private sector stakeholders. Proven ability to manage multiple priorities, maintain accurate records, prepare professional correspondence and support project teams to deliver results. Brings experience from a USAID-funded program together with strong administrative, communication and organizational skills.
Work History
Sales & Marketing Officer
6 Months- Coordinate corporate client engagements and maintain professional relationships with public and private sector stakeholders.
- Prepare reports, proposals, presentations and official correspondence for management.
- Maintain client records, contracts and documentation.
- Coordinate promotional events, outreach activities and stakeholder meetings.
- Support implementation of business development initiatives while ensuring timely administrative follow-up.
- Monitor activities and prepare periodic performance reports.
Program Officer
10 Months- Supported planning and implementation of program activities across multiple districts.
- Coordinated meetings, trainings, workshops and stakeholder engagements.
- Managed activity logistics including travel arrangements, venue coordination and materials preparation.
- Maintained program records, filing systems and supporting documentation.
- Prepared activity reports, success stories and program documentation.
- Worked closely with Ministry of Health, health facilities and implementing partners.
- Supported procurement requests and ensured timely availability of program materials.
- Maintained effective communication among project stakeholders and partners.
- USAID-funded
Customer Care Executive
2 Years- Provided high-quality customer service and administrative support.
- Prepared customer records while maintaining confidentiality.
- Resolved customer enquiries and collaborated with internal teams.
Cashier
3 Years- Processed transactions accurately and maintained excellent customer service standards.
Business Development & General Manager
11 Years 9 Months- Manage business operations, documentation and supplier relationships.
- Prepare business reports and oversee administrative processes.
- Coordinate staff, budgets and operational planning.
Education
Bachelor of Laws
School Certificate
Skills
Project Administration & Operations Support
Program Coordination
Office Administration & Executive Support
Stakeholder Engagement & Partner Coordination
Meeting & Workshop Coordination
Travel & Logistics Coordination
Documentation
Records & Filing Management
Report Writing & Professional Correspondence
Microsoft Office (Word
Excel
PowerPoint
Outlook)
Customer Relations & Communication
Event Coordination
Community Engagement
Certification
Family Planning and Counseling Certificate, USAID
Personal Information
Title: Project Administration | Program Coordination | Operations Support
Timeline
Sales & Marketing Officer
Zambia Postal Services Corporation
04.2026 - CurrentRead More
Program Officer
Zambia Network of Young People Living with HIV
01.2024 - 11.2024Read More
Business Development & General Manager
ABC Limited
01.2015 - CurrentRead More
Customer Care Executive
Airtel Zambia
01.2014 - 01.2016Read More
Cashier
Pep Stores
01.2011 - 01.2014Read More
Ndola Girls Technical School
School Certificate
Read More
National Institute of Public Administration
Bachelor of Laws
Read More