Rachel Nyirenda Manungo
Lusaka
Summary
Skilled in coordinating and managing various types of events, from corporate meetings to large conventions. Possess strong organizational skills and ability to manage multiple projects simultaneously, ensuring seamless execution and positive participant feedback. Known for creative problem-solving skills and ability to work effectively under pressure, contributing to successful event outcomes. Demonstrated success in vendor negotiation and relationship management, leading to cost-effective event solutions and enhanced attendee experiences.
Overview
17
17
years of professional experience
Work History
Meeting and Events Manager
Intercontinental Hotel
Lusaka , Zambia
10.2013 - 05.2017
- Identified potential risks associated with each event and developed contingency plans accordingly.
- Oversaw logistics including venue selection, catering, transportation, and accommodation arrangements.
- Managed budgets, optimizing expenses to deliver high-quality events under financial constraints.
Food and Beverage Manager
Protea Hotel
Lusaka , Zambia
04.2012 - 08.2013
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
- Wrote and communicated clearly, understood internal documents and reports and interacted professionally with guests and employees.
Assistant Food and Beverage Manager
Kandenski Hotel
Cheltenham , United kingdom
09.2003 - 01.2006
- Observed food safety and sanitation protocols to reduce germ spread.
- Checked food portioning for optimal presentation and cost control.
- Ensured proper storage of food items at correct temperature according to health code standards.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Handled food deliveries, processing items and accurately placing into inventory.
- Adhered to established standards for product presentations, flavor profiles, and plate design set forth by Head Chef.
Commis Chef
Savoy Hotel
London
09.2001 - 04.2003
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Provided guidance to junior members of the kitchen staff in their duties.
Rental Sales Agent
Avis
Harare , Zambia
01.2000 - 02.2001
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Partnered with outside sales to identify critical accounts with growth opportunities.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
Education
Bachelor of Arts - Hospitality Management
Gloucestershire University
Cheltenham 09-2005
Some College (No Degree) - Hote And Catering Management
GLOSCAT College
Cheltenham 06-2003
Foundation Diploma - Institute of Management Information Systems
London Academy
London 06-2002
Skills
- Event design
- Social media promotion
- Travel arrangements
- Vendor negotiation
- Event marketing
- Guest management
- Menu planning
- Team leadership and supervision
- Crisis management
- Event staff management
Languages
English
Proficient
C2
Timeline
Meeting and Events Manager
Intercontinental Hotel
10.2013 - 05.2017
Food and Beverage Manager
Protea Hotel
04.2012 - 08.2013
Assistant Food and Beverage Manager
Kandenski Hotel
09.2003 - 01.2006
Commis Chef
Savoy Hotel
09.2001 - 04.2003
Rental Sales Agent
Avis
01.2000 - 02.2001
Bachelor of Arts - Hospitality Management
Gloucestershire University
Some College (No Degree) - Hote And Catering Management
GLOSCAT College
Foundation Diploma - Institute of Management Information Systems
London Academy
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