Overview
Work History
Timeline
OperationsManager
Raphael Chishimba

Raphael Chishimba

Administrative assistant
Ndola ,Copperbelt

Overview

2
2
years of professional experience

Work History

Administrative Assistant

Amar Ferro Alloys
04.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Timeline

Administrative Assistant

Amar Ferro Alloys
04.2021 - Current

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Raphael ChishimbaAdministrative assistant