Raphael Chishimba
Administrative assistant
Ndola ,Copperbelt
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Amar Ferro Alloys
Serenje
04.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Timeline
Administrative Assistant
Amar Ferro Alloys
04.2021 - Current