Raymond Luketa Mushamo
Lusaka
Summary
Proven Transport Driver and Sales Associate with a track record of enhancing fuel efficiency and driving sales growth at Nelt Africa. Skilled in vehicle inspection and customer relations, adept at optimizing operations and exceeding customer expectations. Demonstrates exceptional organizational and interpersonal abilities, contributing to increased customer satisfaction and repeat business.
Overview
7
7
years of professional experience
Work History
Transport Driver
Self Employed
12.2023 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Navigated challenging road conditions to deliver goods securely in various weather situations.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Enhanced fuel efficiency by optimizing route planning and implementing eco-friendly driving techniques.
Sales Associate
Nelt Africa
11.2020 - 12.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Merchandise Associate
Nelt Africa
08.2017 - 10.2020
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated signage and price tags to reflect current sales.
- Created attractive displays to promote items.
Education
Grade Twelve -
Arakan High
Lusaka, Zambia 01.2009
Skills
- Inspections
- Vehicle Inspection
- Customer Relations
- Schedule Maintenance
Timeline
Transport Driver
Self Employed
12.2023 - Current
Sales Associate
Nelt Africa
11.2020 - 12.2023
Merchandise Associate
Nelt Africa
08.2017 - 10.2020
Grade Twelve -
Arakan High
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