Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

REBECCA KAKOMPE NOAH

Summary

To impart my knowledge, initiative and skills in a progressive organization to contribute effectively and efficiently towards the fulfillment of its set goal. A team player that's result oriented and highly motivated and maintains high standard of accuracy in assignments. Ability to work quickly and accurately. Analyzing information and making decisions. Able to work well with others incredibly effective with both oral and written forms of communication. A fast learner that is able to work even under pressure and welcomes challenges. Able to build, maintain and manage targets with serious aggression for results. Excellent strategic planning skills and demonstrated ability to build relationships and communicate with subordinates and executive management. Dependable and reliable in supporting and enabling team effort. Flexible approach towards achievement of business plans. Capable of personal integrity and honorable to relate with and trustworthy. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

16
16
years of professional experience

Work History

Branch Manager

Better fix logistics
01.2018 - 04.2022
  • Coordinated branch operations using staffing and monitoring tools
  • Built branch partnerships, planned new marketing strategies and shuffled teams to achieve branch targets
  • Followed information management strategies and monitored employee activities to protect customer information and business assets from loss and theft
  • Deepened relationships, acquired new clients and improved service delivery to drive portfolio growth
  • Managed business plans, outlined policies and coordinated resources to improve operations and maximize resource utilization
  • Supervised associates and communicated goals to foster teamwork and collaboration
  • Supervised all aspects of branch management including sales revenue and policy enforcement.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.

Purchasing Manager

Chembe logistics
01.2012 - 07.2016
  • Supervised receipt, storage and positioning of supplies and equipment for effective operations
  • Established assignments, priorities and maintenance protocols for vehicle operations
  • Hired and oversaw team of 20 logistics professionals coordinating support for regional operations
  • Coordinated supplier contracts, negotiating agreements and monitoring performance
  • Processed the purchase orders and supply requisitions submitted by department personnel
  • Drafted purchasing and contract management instructions, policies and procedures
  • Negotiated the company's contracts and delivery schedules with suppliers
  • Administered web-based purchasing system to keep information current and costs low
  • Continuously evaluated the market and vendor performance to optimize processes and budget administration
  • Kept appropriate stock levels to match expected demands
  • Successfully delivered on tasks within deadlines.
  • Managed supplier relationships to ensure timely delivery of products and services.

Customer Care Agent

Mobile Telecommunications Network
01.2011 - 02.2012
  • Enhanced customer satisfaction by addressing and resolving issues promptly and professionally.
  • Streamlined communication channels for improved efficiency within the customer care team.
  • Reduced response times by implementing effective organizational strategies in managing inquiries.
  • Built rapport with clients, resulting in increased customer loyalty and positive feedback.
  • Mentored new hires on company policies, procedures, and best practices in providing exemplary customer support.

Purchasing Clerk

Bank of Zambia
03.2006 - 09.2006
  • Reviewed and analyzed solicited quotations from vendors and presented findings to management, highlighting best economic value solutions and products
  • Analyzed financial reports, price proposals and other data to determine reasonable prices
  • Maintained computerized and manual records of purchased items, deliveries, costs, product performance and inventories
  • Prepared purchase orders, solicited bid proposals and reviewed requisitions for goods and services
  • Worked with suppliers to expedite deliveries, resolve shortages and manage other routine or complex issues
  • Checked requisitions to evaluate accuracy, terminology used and outlined specifications against established requirements
  • Prepared purchase orders to meet requests of different internal departments and sent copies to relevant suppliers
  • Verified accuracy of suppliers' bills against original purchase orders to avoid billing errors
  • Maintained, prepared and reviewed price lists and purchasing files and reports.

Education

Certificate - information technology

Info Net Systems Computing Center
Copperbelt, Zambia
04.2008

Advanced Diploma - Procurement

Chartered Institute of purchasing and supply
Ndola, Zambia
11.2006

Skills

  • Training and development
  • Customer relationships
  • Staff supervision
  • Workflow coordination
  • Confidential focused
  • Goods procurement
  • Persuasive negotiator

References

  • Mr justine Chabala, Betterfix Logistics, +260977983004, betterfixlog@gmail.com
  • Mrs. Towela lengwe, Bank of Zambia, Ndola, Ndola, Zambia, 0212611633/51, 0955458865
  • Mr.Musonda Kanonkela, Chembe Logistics, +260966840480,

Timeline

Branch Manager

Better fix logistics
01.2018 - 04.2022

Purchasing Manager

Chembe logistics
01.2012 - 07.2016

Customer Care Agent

Mobile Telecommunications Network
01.2011 - 02.2012

Purchasing Clerk

Bank of Zambia
03.2006 - 09.2006

Certificate - information technology

Info Net Systems Computing Center

Advanced Diploma - Procurement

Chartered Institute of purchasing and supply

Similar Profiles

CREATE PROFILE
REBECCA KAKOMPE NOAH