Richard Kafwanka
Summary
A very determined, self-motivated and enthusiastic young man, who has a vast amount of capacity to learn and adapt. Enjoys contributing in all team activities and clearly displays the ability to communicate with others and shows strength when planning, organizing and problem solving. I execute my duties well under little or no supervision, I have a very high pressure threshold and I believe I will be an asset in your organization. PERSONAL PROFILE Good communication and easy going by nature and able to get along with supervisors, peers, or subordinates. Diligent, loyal, perfectionist and charisma. Independent, self-motivated, pioneering goal-getter Analytical thinker with flair for administration, business development and the cooperate industry. Performs well moderate pressure and enjoys a challenge Strong leadership skills and well-developed interpersonal communication ability. Focused with a comprehensive understanding of administration, sales, marketing business development and customer service. Good understanding of both traditional and modern business concepts and practice.
Overview
1
1
year of professional experience
1
1
Certification
Work History
VICE BUSINESS DEVELOPMENT OFFICER
AT JUBILEE CONTRACTION
- My main role was to identify opportunities for business growth and create marketing strategies based on those opportunities in order to meet and exceed revenue goals
- Conducting market research and identifying potential clients
- Meeting with clients from time to time, over the phone and face-to-face
- Establish and maintain meaningful relationships with clients and partners
- Establish new relationships to increase company sales
- Plaid a role in the company's marketing and sales plan, monitor various sales data, and attend industry events as needed.
SALES AND MARKETING MANAGER
DESCOR ELECTRIC LIMITED
- I Prepared and completed marketing action plan
- Meet marketing and sales financial objectives by forecasting requirements and preparing annual budgets
- Accomplished marketing and sales objectives by planning, developing, implementing, and evaluating advertisements
- Identified marketing opportunities by understanding consumer requirements
- Improved product marketability and profitability by researching, identifying, and capitalizing on market opportunities
- Sustained rapport with key accounts by making periodic visits
- Provided information by collecting, analyzing, and summarizing data and trends.
OPERATIONS OFFICER
DAFAT CONSTRUCTION COMPANY
- I reported to the Chief Operating Officer about company processes and procedures
- Developing company policies and ensuring compliance
- Improving business functionality to align with core business objectives
- Planning and managing projects and contributing to product innovation
- Tracking operational costs toward maintaining profit-margins
- Promoting efficiency by implementing improved operational procedures
- Analyzing and maintaining operational data, and monitoring product inventories
- Monitoring adherence to policies and processes throughout the company
- Overseeing human resources development policies, training, and performance reviews
- Ensuring positive client, supplier, and vendor relationships
- FORMER NDOLA DISTRICT STUDENT GOVERNMENT PRESIDENT
- Overseeing all high school student affairs and unions in Ndola district
OPERATIONS AND WORKSHOP MANAGER
GULF AND FAMARI LOGISTICS
- Approve documentation of all maintenance activities
- Carry out improved maintenance regimes to enhance truck systems
- Create improvement plans for maintenance processes
- Ensure company Workplace Safety and Health (WSH) policies, procedures and regulations are followed
- Guide maintenance teams on technical issues
- Lead technical recovery, complex fault analysis and testing of truck fleet and systems
- Lead the implementation of truck fleet maintenance regime
- Manage annual budget for the department
- Manage multiple contractors to ensure safety requirements as well as operating and quality standards are met
- Manage workshop's performance in achieving Key Performance Indicators (KPIs)
- Recommend contractors based on proposal and cost
- Review and approve maintenance schedule and manpower plans
- Review audits on maintenance, repair and overhaul operations
- Make sure the workshop is always stocked with all necessary truck parts
- Follow up all truck breakdowns and maintenance related issues in the country and across borders
FOH
LAMBA ZAMBIA LTD
07.2022 - Current
- Monitor, manage and review the Catering and Cleaning contracts
- Ensure the team leaders and supervisors coordinate their staff to ensure the delivery of exceptional front of house services
- Implement dynamic operational working procedures, to support the delivery of service excellence
- Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required
- Implement safe working practices to ensure safety of building occupiers and visitors
- Lead monthly management report meetings with the client and build strong relationships with key business leaders
- Manage and monitor all variance reports, record and report to the HOD
Education
Junior Secondary School -
KANSENSHI PRIMARRY
NDOLAHigh School Diploma -
KANSENSHI SECONDARY SCHOOL
Ndola BBA - Business Administration
Northrise University
Ndola 06.2025
Certificate - Digital Competition in Financial Services
Copenhagen Business School
06.2023
Certificate - Entrepreneurship, Leadership And Business
Ball State University / Meridian International
USASkills
- Innovative Thinking and Project Development
- Interpersonal and communication skills
- Administrative management
- Business acumen
- Computer literate
- Customer service
- Cross-Functional Team Management
- Managing Multiple Tasks
- Sales and Marketing
- Reading Comprehension
- Business Analysis
- Managing Employee Relations
- Managing Fleet Vehicles
- Networking and Business Development
- Business Relationship Development
Additional Information
- ACHIEVEMENTS AND EXPERIENCES , Grade Nine Full School Certificate. Grade Twelve Full School Certificate. Pan African Youth Leadership Program certificate of completion under the USA department of state in collaboration with meridian international center and ball state university. Won a number of academic awards of excellence
Languages
English
Native language
Swahili
Elementary
A2
Certification
Digital competition in financial services
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
FOH
LAMBA ZAMBIA LTD
07.2022 - Current
VICE BUSINESS DEVELOPMENT OFFICER
AT JUBILEE CONTRACTION
SALES AND MARKETING MANAGER
DESCOR ELECTRIC LIMITED
OPERATIONS OFFICER
DAFAT CONSTRUCTION COMPANY
OPERATIONS AND WORKSHOP MANAGER
GULF AND FAMARI LOGISTICS
Junior Secondary School -
KANSENSHI PRIMARRY
High School Diploma -
KANSENSHI SECONDARY SCHOOL
BBA - Business Administration
Northrise University
Certificate - Digital Competition in Financial Services
Copenhagen Business School
Certificate - Entrepreneurship, Leadership And Business
Ball State University / Meridian International
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