IT
Richard Mwanza
Security Systems Specilist
Lusaka,09
Summary
Adept Technical Specialist with a proven track record at Frontline Computers and Electronics, enhancing system efficiency and ensuring optimal uptime. Expert in hardware configuration and excelling in team collaboration, led high-priority projects to completion, significantly improving process compliance and fostering professional growth among junior technicians. Knowledgeable Technical Specialist successful at setting up all forms of Security systems. Trains users and configures protocols to maximize security, usability and performance. Offering [9] years of Security systems experience.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Technical Specialist
Frontline Computers and Electronics
03.2013 - Current
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Performed routine maintenance on servers/network equipment ensuring optimal uptime and availability across all critical systems.
- Improved system efficiency by optimizing software configurations and troubleshooting hardware issues.
- Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
- Trained junior technicians on industry best practices and company-specific procedures, fostering culture of continuous learning and professional growth.
- Collaborated with cross-functional teams to ensure seamless integration of new technologies into existing systems.
- Conducted thorough system analysis, identifying opportunities for performance enhancements and cost savings.
Education
High School Diploma -
Kalonga Secondary High School
Kabwe 02.2009 - 11.2011
Associate of Arts - Electrical, Electronics And Communications Engineering
City College of Science And Technology
Lusaka 03.2014 - 07.2017
Skills
Technical support knowledge
Additional Information
Successfully planned, designed, installed CCTV system installation for Cameras at Executive Air, Evenly Hone College of Education, Spectra Oil Corporartion
Certification
HCSA
Interests
Security Systems
Electronics
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate of Arts - Electrical, Electronics And Communications Engineering
City College of Science And Technology
03.2014 - 07.2017
Technical Specialist
Frontline Computers and Electronics
03.2013 - Current
High School Diploma -
Kalonga Secondary High School
02.2009 - 11.2011
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