Richard Njovu
Chililabombwe
Summary
Strategic Human Resources Business Partner with 13 years of experience aligning HR initiatives with business objectives. Expertise in talent management, organizational development, employee relations, change management, and workforce planning. Developed and implemented scalable HR solutions that enhance performance and foster a culture of continuous improvement. Committed to promoting diversity, equity, and inclusion within organizations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR - Advisor
Mancala Mining Services Limited
Chililabombwe
09.2025 - Current
- Advised management on employee relations and conflict resolution strategies.
- Advised senior management on best practices for managing a diverse workforce.
- Managed employee relations issues, addressing performance management, disciplinary actions, and grievances effectively.
- Provided advice to managers on a wide range of topics, including personnel policies, procedures, and labor legislation.
- Collaborated with teams to ensure compliance with labor laws and regulations.
- Assisted in developing HR policies aligned with organizational goals and values.
- Conducted recruitment processes, including screening, interviewing, and onboarding candidates.
- Developed and implemented training programs to enhance staff skills and ensure compliance.
- Maintained accurate records of employee data using HR software systems.
- Established HR infrastructure for Mancala Mining Services, facilitating operational readiness and compliance.
- Executed payroll functions utilizing Sage 300 software.
- Developed a salary Matrix based on the gross cost to the company.
- Drafted the employment contract, which was attested by the labour commission.
Human Resources Business Partner/Rewards and Benefits Specialist
Kansanshi Mining Plc
Solwezi
07.2021 - 07.2025
- Streamlined communication channels between employees and senior management, boosting organisational transparency.
- Implemented diversity and inclusion practices within the workforce, promoting a harmonious workplace culture.
- Devised competitive compensation packages to attract top-notch talent.
- Facilitated training programs to enhance staff development and engagement.
- Designed effective onboarding programs, facilitating smooth integration of new hires into the organisation.
- Analyzed turnover patterns to identify retention issues and implement targeted solutions.
- Conducted regular audits to maintain compliance with HR policies.
- Developed robust performance management systems, enhancing employee motivation and commitment.
- Streamlined HR processes to improve overall efficiency and productivity.
- Oversaw redundancy processes, prioritizing employee welfare and ensuring legal compliance.
- Performed exit interviews, gaining useful insights to improve employee retention rates.
- Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
- Provided expert advice on employment law to mitigate the risk of litigation.
- Coordinated with department managers for successful succession planning efforts.
- Conducted comprehensive recruitment drives for efficient talent acquisition.
- Oversaw processing of rewards and benefit claims for accurate administration.
Human Resource Manager
Zenith Pipes Limited
Lusaka
11.2020 - 06.2021
- Guided policies and procedures to harmonise responses, conduct investigations, and resolve grievances effectively.
- Structured compensation and benefits according to market conditions and budget demands.
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Established recruitment policies to streamline the hiring process.
- Achieved favourable outcomes in labour union negotiations through effective collective bargaining strategies.
- Created and implemented compliance systems and auditing processes.
Human Resource Manager
BTP Consultation & Project
Lusaka
07.2020 - 11.2020
- Developed HR policies and procedures for leave, sexual harassment, recruitment, health & safety, alcohol abuse, and disciplinary & grievance processes to ensure compliance and support a positive workplace culture.
- Promoted legal compliance through the development and implementation of comprehensive training programs.
- Advising management on performance management enhancement, employee compensation and benefits, recruitment and selection, employee labour relations and human resource development.
- Established initial organization structure and provided recommendations on optimal staffing levels to align with business objectives.
- Created the company employee contract template and facilitated its attestation.
- Advised management on prevailing labour laws.
Human Resources Manager
CMC DI RAVENNA
Lusaka
04.2016 - 05.2019
- Developed personnel policies and standard operating procedures, aligning employee code of conduct with Zambian laws.
- Conducted job analysis and job evaluations, resulting in quality job specifications.
- Ensured fair and equitable compensation by conducting salary comparisons with market pay.
- Directed industrial relations processes, enhancing employee engagement and fostering a positive workplace culture.
- Developed an employee counselling, disputes, and grievance system.
- Updated key human resource metrics, including turnover, leave reports, gratuity, and terminations, using reporting tools on the HRMS database.
- Implemented the company's first sourcing tracking system, and employees were issued a company identity number with each personal file opened and filed for reference.
- Processing of monthly payroll for a turnover of 1000 employees, computing with both Dove payroll software and Microsoft Excel.
- Oversaw adherence to the social and gender policies established by the American Challenge Account.
Human Resources & Payroll Officer
CMC AND BOMA JOINT VENTURE
Chililabombwe
11.2012 - 04.2016
- Developed employee database for efficient tracking of employment contracts.
- Developed employee shift control system.
- Oversaw timekeeping staff to ensure accurate tracking of employee hours.
- Developed an employee presence report register in Excel for verification by each head of department.
- Compiled statistical and payroll data from various sources to ensure accuracy in financial reporting.
- Preparing employee Contracts as per Zambian law and filing systematically for the same.
- Attended the process of collective bargaining to the signing of an agreement with the Union representatives.
- Coordinated the data processing system for payroll to ensure the system is operating efficiently, effectively, and accurately.
- Preparation of Statutory Deduction (NAPSA, P.A.Y.E) and remitting before set deadlines.
- Downloading and verifying the employee diary Bio-metric clocking terminal, then export to Microsoft Excel for further verification before importing to Dove Payroll Software.
- Sending analysis reports of employees' weekly worked hours (Presence Report) for internal control purposes to the departmental head.
- Prepared monthly comparison report of worked hours and overtime, highlighting variations for management review.
Education
Bachelor of Human Resources Management - Human Resources Management
Africa Resource University
Lusaka, Zambia12-2024
Advanced Professional Diploma - Human Resources Management
Zambia Institute of Human Resource Management
Lusaka, Lusaka Province, Zambia01-2020
CPD 1,2 & 3 - Human Resource Management
Zambia Institute of Human Resources Management
Lusaka, Zambia04-2018
ACCA: Advanced Diploma - Accountancy
ZAMIM Chingola Campus
Chingola, Zambia04-2006
Skills
- Recruitment strategies
- Compensation and Benefits
- Compensation
- Rewards & Benefits
- Employee relations
- Retention strategies
- Change management
- Employment law
- Contracts
- Redundancy handling
- Performance management
- HR metrics interpretation
- Policies
- Management systems
- HRIS proficiency
- Data analysis
- Job analysis
- Records maintenance
- Payroll administration
- Audit preparation and reporting
- Negotiations
- Statutory compliance
- Skill development levy
- Mentoring and coaching
- Mentoring
- Conflict resolution
- Management expertise
- Oral and written communication
- MS Office
- Statutory compliance
- Skill development levy
Certification
- Certified in Business Partnership & Customer Service – People Matters
- Full member of ZIHRM
- Certified in Public Speaking & Stakeholder Engagement – Splendid Trainers, Zambia
- HRIS - Dove Computing, Workday, Pronto & Sage 3000
- Certified in Administering Discipline & Grievance Handling – ZFE
Hobbies and Interests
- Socialising
- Reading
References
- Teddy Mtolo, Human Resources Manager, Golden Lay Ltd, 0962890502
- Webby Makoloni, Training & Development Superintendent, Kansanshi Mining Plc, 0969528107
- Gavin Mwape, SHEQ Manager, Dangote Group, 0760918205
- John Chatama, Head of People, Hollard Insurance Ltd, 0961490707
Languages
- Bemba
- English, Fluent
- Bemba, Fluent
Timeline
HR - Advisor
Mancala Mining Services Limited
09.2025 - Current
Human Resources Business Partner/Rewards and Benefits Specialist
Kansanshi Mining Plc
07.2021 - 07.2025
Human Resource Manager
Zenith Pipes Limited
11.2020 - 06.2021
Human Resource Manager
BTP Consultation & Project
07.2020 - 11.2020
Human Resources Manager
CMC DI RAVENNA
04.2016 - 05.2019
Human Resources & Payroll Officer
CMC AND BOMA JOINT VENTURE
11.2012 - 04.2016
Bachelor of Human Resources Management - Human Resources Management
Africa Resource University
Advanced Professional Diploma - Human Resources Management
Zambia Institute of Human Resource Management
CPD 1,2 & 3 - Human Resource Management
Zambia Institute of Human Resources Management
ACCA: Advanced Diploma - Accountancy
ZAMIM Chingola Campus