Richard Serenje
Luanshya
Summary
Dedicated and experienced ICT professional with a proven track record in networking, system maintenance, and deployment of healthcare technology solutions. Seeking a challenging role where I can utilize my skills to contribute effectively to the advancement of technology in healthcare environments.
Overview
15
15
years of professional experience
Work History
ICT Auditor
Zambia Flying Doctor Service
- Current
- Developing and evaluating audit processes and reporting on the results
- Applying established audit standards throughout the infrastructure
- Auditing and assessing all aspects of the company’s network applications, including software, programs, security, and communications
- Monitoring the integrity of all processes, and formulating a cohesive audit strategy for now and into the future
- Setting a risk profile for projects and how they can impact the business
- Overseeing audit processes on various user interfaces and applications, including client-based applications, intranets, extranets and all connected servers and networks.
ICT Officer
Thomson Hospital
Luanshya
12.2008 - 08.2022
- Designed, implemented, and maintained the network infrastructure for Thomson Hospital, ensuring seamless connectivity across the facility
- Conducted regular maintenance and troubleshooting of network systems to ensure optimal performance and minimal downtime
- Provided technical support to hospital staff for network-related issues, ensuring efficient operation of critical systems
- Collaborated with other departments to identify technological needs and implemented solutions to enhance operational efficiency
- Managed network security measures to safeguard sensitive patient data and ensure compliance with regulatory requirements.
Part-time ICT Officer
IHM Africa
Copperbelt
06.2017
- Contributed to the SmartCare project by providing technical expertise in network setup and configuration
- Deployed SmartCare solutions in various healthcare facilities across parts of Zambia, enabling efficient management of patient records and healthcare services
- Conducted training sessions for healthcare staff on the use of SmartCare software, ensuring smooth adoption and integration into existing workflows.
Part-time ICT Officer
John Snow Health
Copperbelt, Lusaka, Northern, Luapula
08.2016
- Played a key role in the deployment of the Electronic Logistics Management Information System (eLMIS) in Zambia
- Collaborated with project teams to assess technological requirements and design customized solutions to meet the needs of healthcare facilities
- Provided training and ongoing support to end-users for the effective utilization of eLMIS, facilitating improved supply chain management and healthcare service delivery.
Education
Bachelor of ICT with Education -
Zambia ICT College
11.2022
Skills
- Proficient in network design, implementation, and troubleshooting
- Strong knowledge of network security principles and best practices
- Experience with healthcare technology solutions such as SmartCare and eLMIS
- Excellent communication and interpersonal skills
- Ability to work effectively both independently and as part of a team
- Strong analytical and problem-solving abilities
- Computer architecture
- Computer Programming
Accomplishments
- Initially hired as an ICT/ Network engineer on national duties at the Ministry of Health/ IHM Southern Africa for SmartCare deployment across Zambia. The SmartCare electronic health record system (EHR) has been developed and deployed by the Ministry of Health (MoH) Zambia with support from the Centers for Disease Control and Prevention (CDC) and many other implementing partners
- Deployment of eLMIS Electronic Logistics Management Information Systems. eLMIS tracks products' location and movements, the rate of consumption/use, stock levels throughout the system, risks of stock-outs or expiry, temperature excursions for cold chain equipment, asset functionality for cold chain or diagnostic equipment and operational performance at all levels of the supply chain.
- Deployment of SmartCerv in Zambia The Ministry of Health, through Project Concern International, launched SmartCerv across a subset of cervical cancer care facilities in Zambia. The launch was intended to introduce the new digital client record system, replace the existing paper-based system, and increase the Cervical Cancer
Academic Highlights
- Bachelor of ICT with Education
- Information and Technology Systems
- Computer Application
References
- Dr. Tshibangu, Thomson Hospital, +260 966 941-843
- Mr Edwin Phiri, John Snow Health, +260 967 209030
- Mr Chella Mausi, IHM Africa, +260 966 228 536 / +260 977 881 874
- Mr Lubinda Mpundu, Zambia Flying Doctor Service, +260 97 9130724
Timeline
Part-time ICT Officer
IHM Africa
06.2017
Part-time ICT Officer
John Snow Health
08.2016
ICT Officer
Thomson Hospital
12.2008 - 08.2022
ICT Auditor
Zambia Flying Doctor Service
- Current
Bachelor of ICT with Education -
Zambia ICT College
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