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Dynamic ICT Technician with a proven track record at Copiers Botswana, excelling in network troubleshooting and user management. Enhanced system performance and security while providing exceptional technical support. A quick learner adept at software installation and permissions control, ensuring high user satisfaction and operational efficiency.

Dynamic ICT Technician with proven expertise at Hessequa Municipality, excelling in hardware/software deployment and technical support. Enhanced network reliability by 15% through proactive monitoring and troubleshooting. Proficient in Active Directory and adept at resolving complex issues, demonstrating strong problem-solving skills and commitment to user satisfaction.

Resourceful ICT Technician with expertise in diagnosing hardware issues and performing repairs. Recognized for strong troubleshooting skills and routine maintenance practices, ready to enhance operational efficiency and support customer needs effectively.

RICHARD SERENJE

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