Robert Mvula

Library Assistant

Ministry of Health

08.2016 - Current

Answered questions from patrons and helped to find desired materials.
Organized library shelves, materials and equipment in clear, alphabetized order.
Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
Handled check-in and check-out process of library books and materials at circulation desk.
Placed books on proper shelves when returned to circulation.
Located library materials, resources and technologies to fulfill patron requests.
Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
Monitored library environments to maintain safe, hazard-free settings.
Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
Stayed up-to-date on library policies and procedures to smoothly enforce standards.
Gained strong understanding of various methods for cataloging books and other materials.
Helped children select appropriate reading level library books.
Processed library card applications and maintained patron records with accurate contact information.
Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
Created welcoming and comfortable space by keeping library clean and organized.