Robert Ngwane
LUSAKA,Zambia
Summary
Highly skilled professional with expertise in MS Office Suite, professional writing, editing, and presentation skills. Proficient in SPSS for research and data analysis, with a strong background in customer service, pricing strategies, and brand positioning. Demonstrates exceptional problem-solving abilities, communication skills, and leadership qualities. Adept at team building and inventory management. Self-motivated with a keen eye for detail and a commitment to excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HEAD OF INTERNAL LOGISTICS
MEDTON GROUP OF COMPANIES
Lusaka, ZAMBIA
01.2025 - Current
- Conducted regular training sessions for staff members to enhance their understanding of industry best practices and standards in logistics management.
- Evaluated performance metrics regularly, ensured continuous improvement in all areas of logistic operations.
- Established robust relationships with freight partners, securing reliable service levels.
- Managed relationships effectively with stakeholders across various departments within the company; fostered collaboration and synergy towards achieving our shared objectives successfully.
- Collaborated closely with warehouse teams to optimise inventory management practices.
- Implemented cost-saving measures in the logistics department to reduce overheads.
- Negotiated favourable contracts with suppliers for improved profit margins.
- Worked flexible hours, covering nights, weekends and bank holidays.
HEAD OF STORES AND WAREHOUSE
MEDTON GROUP COMPANIES
LUSAKA, ZAMBIA
04.2024 - Current
- Fostered a positive work environment to boost employee morale and productivity.
- Coordinated with suppliers to ensure timely delivery of goods.
- Conducted regular audits, ensuring compliance with company policies and procedures.
- Collaborated with marketing team to design appealing window displays and in-store promotions.
- Improved sales with innovative promotional strategies.
- Managed inventory by implementing robust stock control measures.
ACTING HEAD OF SALES
MOBILE CHAMPION
LUSAKA , ZAMBIA
12.2023 - 02.2024
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Received and processed stock using inventory management system.
- Completed duties to deliver on targets with accuracy and efficiency.
- Oversaw daily operations to achieve high productivity levels.
- Built long-term relationships with customers and generated referrals from existing clients.
STORE MANAGER
MOBILE CHAMPION
MONZE, ZAMBIA
12.2021 - 03.2023
- Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.
VOTER EDUCATION FACILITATOR
ELECTORAL COMMISSION OF ZAMBIA
MONZE, Bweengwa Constituency
06.2021 - 08.2021
- Sensitizing electorates on their rights to vote, the process of voting, and privileges so they can participate in democracy among other things
- Acquired customer/public relation skills, negotiation, and good communication skills.
SALES AGENT
MTN Zambia (Giant Communication)
MAZABUKA, ZAMBIA
03.2014 - 01.2016
- Worked as a sales field agent selling all company products
- Ensured the security and integrity of products coming in and out of the company.
Education
JUNIOR CERTIFICATE OF EDUCATION -
KAONGA BASIC SCHOOL
SENIOR SECONDARY CERTIFICATE -
NANGA SECONDARY SCHOOL
BACHELORS OF ARTS -
THE UNIVERSITY OF ZAMBIA
CERTICATE - STORES AND WAREHOUSE MANAGEMENT
GREEN LIVING INNOVATIONS INSTITUTE
Skills
- MS Office Suite (Word, Excel, PowerPoint)
- Professional writing, editing and presentation skills
- SPSS (research & data analysis)
- Customer service skills
- Pricing strategies
- Brand positioning
- Self motivated
- Problem-solving
- Communication skills
- Team building
- Inventory management
- Leadership
Certification
- Certificate in Stores and Warehouse Management
- Certificate in Guidance and Counselling at the University of Zambia
- Certificate in Understanding Human Rights UNZA YALI
- Certificate in Understanding Renewable Energy UNZA YALI
- Certificate in Agriprenuership: The path to the future UNZA YALI
Languages
English
Nyanja
Tonga
Bemba
Custom
Robert, Ngwane, MASS MEDIA , LUSAKA, robertekroktos@gmail.com, +260973743535, Zambian, Zambia, +260973743535
Personal Information
Timeline
HEAD OF INTERNAL LOGISTICS
MEDTON GROUP OF COMPANIES
01.2025 - Current
HEAD OF STORES AND WAREHOUSE
MEDTON GROUP COMPANIES
04.2024 - Current
ACTING HEAD OF SALES
MOBILE CHAMPION
12.2023 - 02.2024
STORE MANAGER
MOBILE CHAMPION
12.2021 - 03.2023
VOTER EDUCATION FACILITATOR
ELECTORAL COMMISSION OF ZAMBIA
06.2021 - 08.2021
SALES AGENT
MTN Zambia (Giant Communication)
03.2014 - 01.2016
JUNIOR CERTIFICATE OF EDUCATION -
KAONGA BASIC SCHOOL
SENIOR SECONDARY CERTIFICATE -
NANGA SECONDARY SCHOOL
BACHELORS OF ARTS -
THE UNIVERSITY OF ZAMBIA
CERTICATE - STORES AND WAREHOUSE MANAGEMENT
GREEN LIVING INNOVATIONS INSTITUTE
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