Robert Phiri
Lusaka
Summary
Dedicated kitchen steward with over 5 years of experience in high-volume, fast-paced kitchen environments. Proven ability to maintain impeccable cleanliness and organization while supporting culinary staff to ensure a seamless service operation. Committed to upholding the highest safety and sanitation standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Steward
Lusaka Legacy Resort
Lusaka
10.2024 - Current
- Assisted in inventory management, reducing waste by 15% through better organization and stock management.
- Ensured all kitchen equipment, surfaces, and dining areas met strict hygiene and sanitation standards.
- Managed inventory levels, ensuring adequate stock and proper rotation of goods to prevent spoilage.
- Collaborated with chefs and kitchen staff to optimize workflow, improving kitchen efficiency by 20%.
- Collaborated with kitchen team to maintain stock levels of cleaning supplies.
- Trained 3 new staff members on best practices in kitchen hygiene and safety.
- Implemented a new cleaning schedule that improved kitchen cleanliness rating by 30%.
- Work safely with chemicals to assist with the cleaning process.
- Collected trash and emptied receptacles and recycling containing.
- Operated dishwashing machines for efficient cleaning of kitchenware.
Kitchen Steward
Hilton Garden Inn
Lusaka
07.2022 - 10.2024
- Maintained kitchen and food preparation areas in strict compliance with health and safety regulations.
- Washed and sanitized dishes, cutlery, and kitchen equipment, handling high volumes efficiently, especially during peak dining hours.
- Assisted with receiving, inspecting, and properly storing incoming food and supplies.
- Organized and restocked workstations with clean equipment, plates, and utensils to ensure a smooth workflow for the culinary team.
- Managed proper waste and recycling disposal according to facility guidelines.
- Safely operated industrial dishwashers and other kitchen machinery.
- Assisted chefs with food preparation and service during peak hours, enhancing overall kitchen efficiency.
- Operated dishwashing machinery to ensure proper sanitation of dishes.
Waiter
Naijachops Restaurant
Lusaka
08.2021 - 06.2022
- Kept server areas clean and stocked to increase efficiency.
- Explain how various menu items are prepared and describe ingredients and cooking methods to customers to provide a positive dining experience.
- Resolved customer complains promptly, following a 20% decrease in negative feedback.
- Demonstrated exceptional customer service skills, resulting in a 98% customer satisfaction rating.
Chef Assistance
Victory Club Limited
Lusaka
05.2018 - 08.2021
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Maintained cleanliness and organization of kitchen and storage areas.
- Ensured food safety and sanitation standards were met at all times.
- Prepared and cooked meals for the staff.
- Assisted head chef in creating daily specials and menu items.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
Education
Diploma - Hospitality Management (Diploma in Progress)
Zambia Institute For Tourism And Hospitality Studies (ZITHS)
Lusaka 07.2025 - 10.2025
General School Certificate -
Mindolo Secondary School
Kitwe 04.2001 -
Skills
- Freezer and refrigerator cleaning
- Knowledge of proper chemical handling
- Knowledge of food safety and sanitation standards
- Customer service
- Dishwashing equipment operation
- Kitchen sanitation
- Inventory management
- Hygiene standards
- Kitchen safety
Certification
- Occupational Health and Safety Certification, Handsworth Institute of Health Sciences and Technology - 08/2025
- Certificate of Attendance, Diversey - 07/2024
Successfully Completed the Training in:
-Chemical Safety & Management
-Product Application
-Principles of Personal Care & Hygiene - Food Allergy Awareness Certification, Hilton University - 04/2024
Accomplishments
Awarded Employee of the Month during employment with Hilton Garden Inn because of excellent work ethic, teamwork, and attitude – 2023
Languages
- English
- Nyanja
- Bemba
References
- Mr. Mululeki, Executive Chef, Hilton Garden Inn, +26711958154
- Ms. Caroline Musuku, Human Resources Manager, Hilton Garden Inn, +260 966 232 543
- Mr. Jason Liu, Human Resources Manager, Victory Club Limited, jasonliu288@gmail.com, +260 966 319 999
Timeline
Diploma - Hospitality Management (Diploma in Progress)
Zambia Institute For Tourism And Hospitality Studies (ZITHS)
07.2025 - 10.2025
Kitchen Steward
Lusaka Legacy Resort
10.2024 - Current
Kitchen Steward
Hilton Garden Inn
07.2022 - 10.2024
Waiter
Naijachops Restaurant
08.2021 - 06.2022
Chef Assistance
Victory Club Limited
05.2018 - 08.2021
General School Certificate -
Mindolo Secondary School
04.2001 -