Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

ROSE MWANZA CHISHA

Lusaka,Zambia

Summary

Results-oriented accounting professional with several years of experience in accounting, financial analysis, and auditing. Highly-motivated with desire to take on new challenges with acute attention to detail and a consistent track record of identifying process improvements to drive quality, accuracy, and efficiency. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

21
21
years of professional experience

Work History

Receivables & Treasury Accountant

Smartnet Networks Limited
Lusaka, Zambia
05.2023 - Current
  • Generates and distributes accurate and timely customer invoices, ensuring adherence to billing terms and contractual agreements.
  • Monitoring and follow up on outstanding customer balances, proactively identifying and resolving collection issues to minimize delinquencies.
  • Performing regular account reconciliations, investigating ad resolving discrepancies between customer payments and outstanding invoices.
  • Collaborating with Sales team to address complex billing inquires, disputes and customer issues, providing timely and satisfactory resolutions.
  • Analyzing aging reports and implementing collection strategies to improve cash flow, reduce bad debt and minimize financial risk.
  • Maintaining up-to-date and accurate accounts receivable records, ensuring proper documentation of payment applications, adjustments and credits.
  • Identifying process inefficiencies and recommending improvements to streamline accounts receivable operations, enhance accuracy and optimize service delivery.
  • Building rapport and relationships with customers.

Freelance Accountant

Lusaka, Zambia
01.2022 - 05.2023
  • Established and maintained accurate financial records for individuals and business clients.
  • Reinforced financial data confidentiality.
  • Provided financial advisory services, interpreted financial legislation and assisted clients navigate interactions with tax authorities and legal concerns related to financial matters.
  • Reconciled accounts to maintain accurate, current and compliant accounts.
  • Undertook routine contracted activities such as payroll management, budgeting and bank reconciliations.

Internal Controls Analyst

Zambian Breweries Plc
Lusaka, Zambia
08.2017 - 12.2021
  • Updated, implemented and maintained the Minimum Internal Control Standards (MICS).
  • Coordinated team efforts and implemented problem solving techniques using the agile way of working to enhance service delivery.
  • Documented and updated internal control SOPs.
  • Prepared quality working papers according to the Africa Zone Methodology on a monthly and quarterly basis on MICS, DAG and policy compliance.
  • Assessed operational design adequacy and control effectiveness to identify improvement opportunities to mitigate possible risks.
  • Identified root cause for control deficiencies and provided sustainable recommendation action plans to address them.
  • Prepared and presented quarterly Internal Controls Report to the Audit Committee.
  • Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.

Internal Audit Specialist

Zambian Breweries Plc
Lusaka, Zambia
01.2014 - 08.2017
  • Performed risk-based audits on key business activities.
  • Captured, organized and maintained detailed audit working papers.
  • Prepared and submitted root cause analysis report to management for use in decision making.
  • Managed stakeholder expectations through regular consultative engagements.
  • Conducted human capital development programmes for management and staff on internal controls and SOPs.
  • Engaged in domestic and international stakeholder consultations in order to analyze and improve performance.
  • Spearheaded internal audit exit meetings, recommended remedial actions plans where necessary and executed follow-up testing to ensure action plans were properly implemented.
  • Facilitated participation in professional development training, conferences and ceremonies.
  • Member of the Internal Audit team that won the Global Internal Audit Team of the year Awards within the SABMiller (now AB In-bev) Plc Group for the year 2015.

External Audit Senior

GBO Chartered Accountants
Lusaka, Zambia
04.2007 - 09.2013
  • Planned and conducted financial and operational audit assignments on parastatals, non-governmental organizations and small and medium sized enterprises to assure financial statements are fairly presented.
  • Identified and assessed risk of material misstatement of financial reports due to fraud.
  • Assessed internal controls and ensured controls were effectively designed.
  • Identified weaknesses of existing control systems and recommended remedial action.
  • Applied audit fundamentals to identify risks and develop action plans.
  • Produced periodic reports on-going audit assignments and facilitated successful audits through sound and thorough documentation.
  • Adhered and enforced audit principles, standards and practices to keep company in good standing.
  • Consulted with stakeholders to discuss compliance audit plans and recommended options for improvement.

Bank Teller (Cashier)

Finance Bank Plc
Lusaka, Zambia
08.2004 - 08.2005
  • Assisted customers with processing transactions such as deposits, withdrawals or payments.
  • Responded to and resolved customer complaints and account discrepancies.
  • Informed customers about bank products and services.
  • Tracked bank information and generated periodic reports.
  • Handled currency, transactions and confidential information in accordance with all bank financial and security regulations.

Education

Association of Chartered Certified Accountants -

Zambia Institute of Management (Accountancy Training College)
Chingola, Zambia

Certified Accounting Technician (CAT) -

Zambia Institute of Management (Accountancy Training College)
Chingola, Zambia

High School Certificate -

Chilubula Girls Secondary School
Kasama

Skills

  • Auditing and Investigations
  • Accounts receivable processes
  • Financial reporting
  • Microsoft Office
  • Problem solving
  • Journal entries
  • Invoice management
  • Account reconciliation
  • Internal controls
  • Stakeholder engagement
  • Tax compliance
  • Customer relationship management
  • Effective communication
  • Attention to detail
  • Team collaboration
  • Time management
  • Bank reconciliation
  • Intercompany transactions
  • Debt management
  • Month end close
  • Audit preparation

Affiliations

  • Association of Chartered Certified Accountants (ACCA)
  • Zambia Institute of Chartered Accountants (ZICA)

Languages

English
First Language

Timeline

Receivables & Treasury Accountant

Smartnet Networks Limited
05.2023 - Current

Freelance Accountant

01.2022 - 05.2023

Internal Controls Analyst

Zambian Breweries Plc
08.2017 - 12.2021

Internal Audit Specialist

Zambian Breweries Plc
01.2014 - 08.2017

External Audit Senior

GBO Chartered Accountants
04.2007 - 09.2013

Bank Teller (Cashier)

Finance Bank Plc
08.2004 - 08.2005

Association of Chartered Certified Accountants -

Zambia Institute of Management (Accountancy Training College)

Certified Accounting Technician (CAT) -

Zambia Institute of Management (Accountancy Training College)

High School Certificate -

Chilubula Girls Secondary School

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ROSE MWANZA CHISHA