Hi, I’m
Rosten Ngwira
Lusaka
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
years of professional experience
Work History
Yango
Driver Supervisor
02.2022 - Current
Job overview
- Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
- Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
- Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
- Collaborated with other departments to ensure smooth operations and address any logistical challenges effectively.
- Worked closely with personnel, customers, and contractors to resolve problems.
Ulendo
Driver
02.2019 - 01.2022
Job overview
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
Skills Center
Cyber Cafe Assistant
01.2017 - 01.2018
Job overview
- Implemented cybersecurity measures to protect customer data and privacy during their sessions.
- Troubleshot and resolved hardware and software issues to minimize downtime for users.
- Monitored customer activities closely to prevent unauthorized access or misuse of the internet services provided.
- Organized special events such as gaming tournaments or themed nights that attracted diverse clientele while increasing overall revenue.
- Managed daily operations of the cyber cafe, maintaining a clean and organized environment for customers.
- Maintained a safe environment for patrons by promptly addressing any concerns or disputes that arose during their visits.
- Conducted regular maintenance checks on computers and peripherals, ensuring optimal performance at all times.
- Improved network efficiency by conducting routine system updates and monitoring bandwidth usage.
Education
Disasterready.org/GISFOnline
Certificate from Security Risk Management Essentials
01.2025
SkillogicOnline
Certification from Cyber Security Bootcamp
10.2024
Unicaf Lusaka
Certificate Of Attendance from Monitoring And Evaluation Training
09.2024
Alison Online
Diploma from Cyber Security
08.2024
Atinga GIZOnline
Certificate from Customer Care And Complaint Management
08.2024
Unicaf Lusaka
Certificate Of Attendance from Project Management Training
07.2024
British Council Lusaka
Certification from English Score B2
07.2024
CambridgeOnline
Certificate from MASTERING PROCUREMENT & CONTRACT MANAGEMENT
05.2024
UniAthena Online
Diploma from Transport And Logistics
01.2024
MCTALusaka
Certificate from Information Technology
10.2017
Kabulonga Secondly School Lusaka
O'level General Certificate from GCE
11.2015
Skills
- Adaptive decision making
- Budget management experience
- Defensive driving techniques
- Regulatory documentation
- Logistics coordination experience
- Safety regulation compliance
- Time management proficiency
- Teamwork
- Customer service
- Problem-solving
- Workplace safety
- Multitasking
- Excellent communication
- Adaptability and flexibility
- Self motivation
- Reliability
References
Ulendo
● Sarah Namukonde +260977980656
Yango
● Sinkende Siamachunka +260973475556
Skills Center
● Bruce Mtonga +260777772122
Timeline
Driver Supervisor
Yango
02.2022 - Current
Driver
Ulendo
02.2019 - 01.2022
Cyber Cafe Assistant
Skills Center
01.2017 - 01.2018
Disasterready.org/GISF
Certificate from Security Risk Management Essentials
Skillogic
Certification from Cyber Security Bootcamp
Unicaf
Certificate Of Attendance from Monitoring And Evaluation Training
Alison
Diploma from Cyber Security
Atinga GIZ
Certificate from Customer Care And Complaint Management
Unicaf
Certificate Of Attendance from Project Management Training
British Council
Certification from English Score B2
Cambridge
Certificate from MASTERING PROCUREMENT & CONTRACT MANAGEMENT
UniAthena
Diploma from Transport And Logistics
MCTA
Certificate from Information Technology
Kabulonga Secondly School
O'level General Certificate from GCE
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