Quick and detailed thinker, optimistic, dedicated with high ability to multitask, highly disciplined and accountable. Proficient in statistical analysis including econometric modelling and forecasting. Advanced proficiency in Microsoft Excel, STATA, SPSS and Eviews. Ability to work independently or as part of the team. Excellent research and writing skills.
Overview
11
11
years of professional experience
20
20
years of post-secondary education
Work history
Assistant Compliance/Consumer protection Officer
Zambia Information and Communications Technology Authority
LUSAKA, Lusaka
2021/07 - Current
Formulation of policies to address emerging and trending consumer issues in ICT and Postal sectors
Formulation of policies aimed at promoting environmental sustainability by promoting responsible electronic waste (e-waste) disposal and management practices
Member of the working group responsible for the development of Extended Producer Responsibility (EPR) regulations for Zambia
Member of the technical committee for the development of National Waste Management Strategy.
Provincial Investigator
Competition and Consumer Protection Commission
Central Province, Kabwe district
2015/04 - 2021/07
Responsible to oversee the Central Province Office
Performance was measured against timely investigation and resolution of unfair trading practices
Conducted consumer rights sensitization in Central Province (Radio, Chiefdoms, Markets, Schools, and Trade-shows etc)
Conducted compliance with the law inspections of trading premises.
Respond to information requests from organisations and members of public.
Analysed investigation facts to find links within cases.
Interviewed suspects and witnesses to gather evidence.
Selected optimal investigation techniques and sources to gather trustworthy information.
Used multiple sources to gather and present data related to specific cases.
Coordinated varied caseloads and progressed cases within agreed deadlines and parameters.
Completed detailed reports on case and evidence findings to determine outcome.
Cultivated relationships with external agencies, schools and social service organisations.
Maintained records for large number of investigations in line with reporting practices.
Delivered high-quality results within budget and timeframe targets.
Conducted research and gathered information from multiple sources to present clear results.
Successfully delivered on tasks within tight deadlines.
Completed duties to deliver on targets with accuracy and efficiency.
Socioeconomic Planner
Ministry of Local Government and Housing
Central Province, Mkushi district
2013/03 - 2015/04
Responsible for coordinating and supervising the discharge of all socioeconomic activities in the district
Allocation, implementation, monitoring and evaluation of the Constituency Development Fund (CDF) projects
Promotion of environmental sustainability through the development of by-laws for waste management for markets in Mkushi district
Secretary to the District Development Coordinating Committee (DDCC).
Wrote reports outlining project progress and results.
Monitored project budgets, identifying and controlling costs within financial constraints
Established and maintained clear project timelines, milestones and deliverables, keeping stakeholders informed of progress and potential risks.
Presented project updates and findings to senior management, providing insights and recommendations for strategic decision-making.
Managed project documentation, maintaining accurate and up-to-date records for future reference.
Developed and executed comprehensive project plans in alignment with organisational goals and objectives.
Managed and coordinated multiple projects simultaneously, prioritising tasks and allocating resources effectively.
Conducted post-project evaluations to identify lessons learned and areas for improvement for future projects.
Part time tutor
The University of Zambia
Central Province, Mkushi district
2013/10 - 2014/06
Under the Department of Adult Education and Extension Studies, School of Education, I prepared lectures using appropriate teaching methodologies and I provided career guidance to students
Conduct assessment of student using assignments, tests and exams.
Used established standards and teaching expertise to plan learning programmes.
Helped students to build study guides and habits to increase confidence, comprehension and data recall.
Taught students important points to prepare for examinations and assessments.
Tracked student progress through regular assessments, promptly addressing knowledge and skills gaps.
Education
MSc in Economics -
Copperbelt University
10.2021 - 05.2023
Masters in Business Administration - undefined
Mulungushi University
01.2017 - 04.2019
Bachelor of Arts - Economics
The University of Zambia
01.2007 - 04.2011
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Digital Frontier Institute
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University of Lusaka
06.2019 - 05.2020
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University of Lusaka
06.2017 - 04.2018
Skills
Eviews
STATA
SPSS
Microsoft office applications
Certification
Driving license; Class C
Driving competence for Government vehicles
Languages
English
Nyanja
Bemba
Custom
Mr. Hanford Chaaba, Manager Corporate Communications, Zambia Information and Communications Technology Authority, +260977282424, hchaaba@zicta.zm
Mr. Kunda Mubambe, Compliance Officer, Zambia Information and Communications Technology Authority, +260973400035, kmubambe@zicta.zm
Mr. Kawana Mutti, Consumer Protection Officer, Zambia Information and Communications Technology Authority, +260973225615, kmutti@zicta.zm
Mr. Uletensio Phiri, Business Development Manager, Roland Imperial Tobacco Company, +260966883377, uletensio.phiri@yahoo.com
Publications
o 2022 National Survey on Access and usage of Information and Communication Technologies by Households and Individuals in Zambia.
o Exploring the relationship between broadband penetration and economic growth in Zambia (Submitted to journal of Finance and Economics on January 15, 2024).
Timeline
MSc in Economics -
Copperbelt University
10.2021 - 05.2023
Assistant Compliance/Consumer protection Officer
Zambia Information and Communications Technology Authority