Safi Musonda - Resume
Chingola,Zambia
Summary
Versatile and results-driven management professional with extensive experience in Human Resources, Administration, and Organizational Management, complemented by advanced business knowledge gained through a Master of Business Administration (MBA) in General Management (near completion). Demonstrated ability to contribute to strategic planning, business development, operational improvement, stakeholder engagement, and organizational growth. Skilled in aligning people, processes, and business objectives to enhance performance, profitability, and sustainability. Strong leadership, commercial awareness, and analytical capabilities to support both operational and strategic business functions.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Human Resource / Administration Manager
FINCRED FINANCE
Kitwe , Zambia
04.2025 - Current
- Coordinated human resources and administration with operations to improve service delivery.
- Led recruitment, employee relations training, and workforce planning to reduce talent gaps.
- Developed and implemented HR policies, procedures, and compliance frameworks for governance.
- Oversaw facilities procurement and vendor relationships to improve workplace reliability.
- Coordinated resources and streamlined administrative processes to support business continuity.
- Collaborated with management on strategic planning and development initiatives for growth.
- Prepared reports, monitored budgets, and met labour compliance for risk control.
Site Human Resource Officer
Epiroc Zambia Limited
Chingola , Zambia
05.2022 - 04.2025
- Filled site vacancies within 14 days to keep business disruption low.
- Delivered monthly training sessions on company policies to improve staff compliance.
- Collected 100% response surveys to strengthen conduct management consistently.
Internship – Human Resource Officer Assistant / Administration
Epiroc Zambia Limited
Chingola , Zambia
04.2021 - 05.2022
- Created and maintained NAPSA and NHIMA employee records across all sites daily.
- Entered enrolment application data for new and newly eligible employees monthly.
- Coordinated insurance policies and prepared monthly insurance claims reports for all claims.
- Supported timely recruitment across site operations and completed onboarding procedures for hires.
- Delivered company policy and procedure updates through monthly training sessions to members.
- Procured purchase orders and distributed PPE to support site readiness requirements.
- Processed work permits for expatriates through required checks and verifications.
- Performed additional duties as assigned by management.
Education
Bachelor of Arts Degree - Development Studies with Demography
THE UNIVERSITY OF ZAMBIA
Lusaka 01.2015 - 01.2019
School Qualifications Certificate - Secondary Education
Chingola High School
Chingola 01.2011 - 01.2013
Skills
- Human Resource Management
- Administration & Operations
- Strategic Planning
- Business Development Support
- Talent Acquisition & Employee Relations
- Performance Management
- Stakeholder Management
- Compliance & Risk Management
- Project Coordination
- Budget Management
- Process Improvement
- Leadership & Team Management
- Business Analysis & Reporting
- Communication & Negotiation
- Problem Solving & Decision Making
REFERENCES
- Sharon, Mbuzi, Human Resource Manager, 0964999013, Epiroc Zambia Limited
- Time, Madzangira, Chief Executive Officer, FINCRED FINANCE
Languages
English
Fluent
Timeline
Human Resource / Administration Manager
FINCRED FINANCE
04.2025 - Current
Site Human Resource Officer
Epiroc Zambia Limited
05.2022 - 04.2025
Internship – Human Resource Officer Assistant / Administration
Epiroc Zambia Limited
04.2021 - 05.2022
Bachelor of Arts Degree - Development Studies with Demography
THE UNIVERSITY OF ZAMBIA
01.2015 - 01.2019
School Qualifications Certificate - Secondary Education
Chingola High School
01.2011 - 01.2013