Safwan Bargit Makbul

• Reduced customer complaints by addressing concerns promptly and implementing corrective measures for improved service quality.
• Managed vendor relationships, negotiating contracts to secure favorable terms that positively impacted the bottom line.
• Facilitated successful resolution of delivery-related disputes by mediating between customers, drivers, and internal stakeholders as needed.
• Maintained accurate records of deliveries completed, vehicle maintenance schedules, and incident reports for regulatory compliance purposes..

My Job Involved creation of New Channels for sales thereby increasing and meeting my targets.

I was in charge of Maintaining client relationships.

Supporting the sales team thereby pushing for high volumes.

• Worked varied hours to meet seasonal and business needs.
• Greeted customers and offered assistance for increased customer satisfaction.
• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Provided product price information to customers.