Sampa Malanda
Summary
Detail-oriented and results-driven accountant with years of experience in sales, compliance, credit control, and accounting. I excel in deadline-driven environments and thrive in fast-paced settings. I am looking to leverage my expertise to contribute to a dynamic accounting team.
Overview
12
12
years of professional experience
Work History
Sales Officer
Seedco Zambia Ltd
Lusaka , Zambia
05.2018 - Current
- Processing invoices, credit notes, debit notes and receipts in sage 300
- Entering and capturing deposits in the cash book
- Managing petty cash
- Raising and processing purchase requisitions
- Reconciling sales reports on a daily basis
- Ensuring all legal documents are attached to the customer contracts at the beginning of the financial year
- Submitting a weekly debtors report to the Regional sales manager
- Ensure customers operate within their individual credit limits or call for suspension of deliveries until they pay their outstanding debt
- Monitor the status of debtors' records to ensure that they reflect an accurate position
- Ensure monthly printing and delivery of customer statements
- Extracting and printing of Aged Debtors Trial Balance when required
- Attending and handling customer queries on statement balances and system related problems
- Ensure that all payments are processed and matched against customer balances
- Assist in budget preparation and forecasting for sales activities.
- Coordinate with internal and external auditors for financial audits
- Collaborate with other departments to ensure customer satisfaction throughout the process.
Credit Officer
Presidential Empowerment Initiative Fund
Kasama, Zambia
10.2015 - 12.2017
- Meeting with applicants to obtain information for loan applications and answering questions about the process.
- Maintained accurate records of all customer interactions including notes on conversations and decisions made.
- Locating and establishishing contact with debtors to pursue payments.
- Reconciling of cash receipts from the marketing officers.
- Posting and allocating daily receipts to accounting systems.
- Reporting daily recovery reports to the head of finance.
- Identified areas where improvements could be made in the existing process for granting credits.
- Investigated vendor complaints regarding errors or other discrepancies.
Compliance Officer
Konkola Copper Mines
Chingola, Zambia
01.2014 - 09.2015
- Ensuring that contractor companies meet konkola copper mines regulations before commencement of work
- Reviewing payrolls and payslips of employees of contractor companies
- Ensuring that contractor companies provide sufficient information for compliance audits
- Monitoring compliance by contractor companies with well established Zambian laws, minimum wage regulations and company procedures
- Conduct bi-weekly audits on compliances by contractors
- Certify contractor companies compliance prior to invoice processing and payment
- Prepare weekly compliance reports and commentaries on all contractor companies
- Maintain cordial relations between the contracts office and contractor unions
- Report contractor labour weekly turnover and ensure gaps are filled in immediately
- Identified gaps in existing controls and recommended corrective actions as needed.
- Conducted risk assessments to identify areas of noncompliance or vulnerability.
Accounts Assistant
KOP
08.2012 - 12.2013
- Processing outgoing payments to creditors/suppliers using electronic funds transfer
- Performing day to day financial transactions including verifying, classifying and recording accounts payable data
- Paying employees by receiving and verifying requests for advances
- Disbursing petty cash
- Reconciling accounts by investigating any discrepancies with monthly vendor statements
- Entering vendor invoices in the accounting system
- Maintaining payables accounts
- Handling supplier complaints and enduring quick resolution is attained
- Generating reports detailing accounts payables status
Education
Bsc - Accounting And Finance
University Of Zambia
08.2024
Diploma - Accounting And Business
Zambia Institute Of Management
12.2011
GCE -
Ibenga Girls Secondary School
11.2009
Skills
- Critical thinking
- Creativity
- Conflict resolution
- Computer
- Communication
- Collaboration
- Customer Service
- Data analysis
- Decision-making
- G-Suite
- Interpersonal communication
- Management
- Leadership
- Organization
- Planning and coordination
- Self discipline
- Self motivated
- Teamwork
- Time management
- Writing
- Analytical skills
- Problem solving
- Research skills
- Relationship building
- Team collaboration
- Influencing skills
- Account development
- Effective negotiation
- Negotiation techniques
Accomplishments
- Collaborated with Cross-functional Teams, Collaborated with sales, finance, and credit control teams to resolve customer disputes and discrepancies, resulting in improved customer satisfaction and faster resolution of payment issues.
- Mentored and trained new staff in sales procedures and best practices, leading to improved efficiency and accuracy in the sales department.
References
- Mr Reagan Bweupe, Konkola Copper Mines, Head contracts and Labour hire management +260 212 353065 / 0974771437
- Austin Kondolo "Presidential Empowerment Initiative Fund"Head of finance 0974749180
- Mr. Davies Michelo, Zambia Institute of Management, Head Of Programs 0966 587245
Personal Information
Nationality: Zambian
Languages
English, Bemba and Nyanja
Proficient
C2
Timeline
Sales Officer
Seedco Zambia Ltd
05.2018 - Current
Credit Officer
Presidential Empowerment Initiative Fund
10.2015 - 12.2017
Compliance Officer
Konkola Copper Mines
01.2014 - 09.2015
Accounts Assistant
KOP
08.2012 - 12.2013
Bsc - Accounting And Finance
University Of Zambia
Diploma - Accounting And Business
Zambia Institute Of Management
GCE -
Ibenga Girls Secondary School