Samuel Kamwaya
Kelkam
Lusaka
1
Language
1
Certification
1
year of professional experience
Driven Director of Operations with a strong foundation in demography and development studies. Enhanced productivity through strategic process improvements, while excelling in logistics coordination and customer relations. Delivered impactful results using advanced skills in Microsoft Excel, STATA, and SPSS, complemented by certifications in project management, planning, monitoring and evaluation, and digital marketing.
Work History
Director of Operations
11 Months- In charge of managing operations
- Identified areas where process improvements could be made resulting in increased productivity.
- Facilitated timely delivery of goods to enhance customer satisfaction
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Communicated with clientele to address needs and provide support
Education
Some College (No Degree) - Demography With Development Studies
- Member of the (unzapopsa)
Skills
Operations management
Process improvement
Project management
Logistics coordination
Inventory control
Microsoft Excel
Familiar with Stata
Familiar with SPSS
Monitoring and evaluation
Digital marketing
Certification
- Monitoring and evaluation
- Project Management and planning
- Digital marketing
Languages
English
First Language
References
References available upon request.
Timeline
Director of Operations
Kelkam
11.2025 - CurrentRead More
The University of Zambia
Some College (No Degree) from Demography With Development Studies
Read More