SAMUKHELE NGOMA
Lusaka ,Zambia
Summary
Motivated Computer Science student with hands-on experience in data research and system support administration at ZICB Bank. Proven ability to analyze complex data sets, implement effective system solutions, and contribute to organizational goals through technical expertise and innovation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intern IT Support (System Administration )
Zambia Industrial Commercial Bank
01.2024 - 03.2024
- Implemented and managed system updates, upgrades, and security measures.
- Provided technical support and troubleshooting for software and hardware issues.
- Collaborated with cross-functional teams to optimize system performance and user experience.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Data Researcher
Tiyeni Mobilities Project
08.2023 - 12.2023
- A survey conducted to gain a better understanding of passengers experience on long distances buses in Zambia.
Data researcher
Eolas International
01.2019 - 01.2022
- Collect samples of drinks with valid production codes and have sent over for tests.
Projects
School CourseWork
- Creation of teachers ECZ registration system, Web online Diary, development of mobile apps using Android Studio
•Training an object detection model using MobileNetV2 (Artificial Intelligence)
Education
Bachelor of Science - Computer Science
Mulungushi University
Kabwe06-2025
High School Diploma -
Matero Boys Secondary School
Lusaka12-2019
01.0001
Skills
- Software developer (Java, Java script, Python )
- Web development ( HTML,CSS, JAVASCRIPT)
- System Administrator(Linux , Windows server )
- Technical support & troubleshooting
- Adaptability
- Effective communication and Team collaboration
- Complex Problem-Solving
- Computer Skills
- Microsoft Office Suite
- Database Management( My sql , Mongo Db)
Certification
•Artificial Intelligence & Application (Huawei Talent)
• Certificate of Backend Web development Javascripts, node.js
•express bootcamp Backend development January 2023(Devetown)
•Cerificate of appreciation, 2023. (DevTown) : Help grow the DevTown community by increasing the numbers of their bootcamps.
•Scholars program , 2020. (African Christian University)
Languages
English
First Language
Timeline
Intern IT Support (System Administration )
Zambia Industrial Commercial Bank
01.2024 - 03.2024
Data Researcher
Tiyeni Mobilities Project
08.2023 - 12.2023
Data researcher
Eolas International
01.2019 - 01.2022
Projects
School CourseWork
Bachelor of Science - Computer Science
Mulungushi University
High School Diploma -
Matero Boys Secondary School