Sandy Ng'ambi
Kitwe
Summary
I hold a Diploma in Computer Systems Engineering with interests in fibre optic technology, network administration and providing back-end ICT solutions to interface with everyday internal and external end user function. Eager to learn and apply knowledge and skills in ICT to contribute to technological progress and productivity growth in business and corporate environments.
Overview
10
10
years of professional experience
Work History
Biometric/Network Technician
Mopani Copper Mine PLC. Central Offices
11.2022 - Current
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Troubleshot hardware and software to determine and rectify network problems.
- Supported company-wide IT initiatives, sharing expertise on networking best practices with colleagues across departments.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Performed necessary maintenance to support network availability.
- Dressed and installed fiber cabling and hardware.
Telecoms Techinician
JCHX Mining Limited
02.2020 - 11.2022
- Installing new fibre optic lines and making repairs to existing networks, Allocation and maintenance of I.T equipment, Diagnose hardware and software issues, Document and maintain I.T inventory, Plan and maintain the company's telephone system, LAN design, Installation and configuration, Wireless networks installation on Surface and Underground sites.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Tested components and systems to evaluate performance and identify concerns.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Wrote and revised maintenance procedures.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Infrastructure Technician
Liquid Telecoms Zambia formerly HAI Telecommunications limited
06.2016 - 04.2019
- Fusion Splicing at Manholes, Optical loss Testing using OTDR, Wireless Network installation and Configuration, LAN/WAN Installation and Configuration, Installing, maintaining and troubleshooting software onto computers, Network infrastructure monitoring and troubleshooting, Remote and onsite support, Router and Switch configuration and maintenance, V-SAT Installation and configuration
- Improved end-user experience by providing timely technical support and issue resolution for multiple locations.
- Managed inventory control procedures to ensure accurate tracking of IT assets, reducing loss or misplacement incidents.
I.T Technician
VAMU Computers limited
04.2014 - 06.2016
- Computer repair for both hardware and Software, LAN design and configuration, Printer Maintenance and repair, Responding in a timely manner to service issues and requests, Providing technical support across the company (this may be in person or over the phone), Setting up accounts for new users
Education
Diploma - Computer Systems Engineering
Northern Technical College (NORTEC)
Ndola, Zambia.04.2011
Skills
- Windows XP
- VISTA
- Windows 7
- Windows 8
- Windows 10
- Windows Server 2000
- Windows Server 2012
- Android OS
- IOS
- MS Office
- Cisco Packet tracer
- Routers
- Switches
- Fibre Splicing
- PCs
- Printers
- Fibre Optics
- TCP/IP
- Telephone Systems
- Ethernet
- V-SATS
Attributes
- Good team player
- Dedicated and trustworthy
- Open-minded, adaptable and result oriented
- Aptitude of time management, including applying this to Project deliverables
- Willingness to learn new things and from others
- I regard achieving goals and maintaining the focus as my natural virtues
- A technical, logical thought process
- Problem-solving skills
- An ability to stick to strict deadlines
- An ability to prioritise and delegate
Educationandqualifications
Northern Technical College, Ndola, Advanced Certificate in Computer Systems Engineering, 2008, 2009, Northern Technical College, Ndola, Diploma in Computer Systems Engineering, 2011, 2012, Ndeke Secondary School, Kitwe, GCSE School Certificate, 2004, 2006, Miseshi Primary School, Kitwe, Primary School Certificate, 2005, 2001, CHEP, Certificate in Peer Education, Studying CCNA ( Routing & Switching), Am a member of the Engineering Institution of Zambia
Personal Information
- Date of Birth: 03/16/88
- Gender: Male
- Nationality: Zambian
References
- Mr. Adrian Chipelembe, Section Shift Boss/Foreman, Operations Section, JCHX Mining Construction Zambia Limited, NFCA Yard, Chambishi, +260967992664
- Mr. Muuka Siamuzyulu, Former Infrastructure Manager - Northern Region, HAI Telecoms Limited, +260976210453
- Mr. Davison Chintu, Former Senior Infrastructure Engineer - HAI Telecoms Northern Region, +260977629443/+26096810683
- Mr. Valentine Lumbala, Managing Director - VAMU Computer limited, Spur Building, Kitwe Town centre, +260955-414001 /+2609666-414001, vamuinvestmentsltd@gmail.com
Hobbies and Interests
- Watching Football
- Looking up latest technology
- Working out
- Music
- Playing pool
- Playing chess
- Weight lifting
- Learning more on the latest computer Technology
Hobbies
Playing Pool Table
Cooking
Reading Books
Weight Lifting
Listening to Music
Travelling
Timeline
Biometric/Network Technician
Mopani Copper Mine PLC. Central Offices
11.2022 - Current
Telecoms Techinician
JCHX Mining Limited
02.2020 - 11.2022
Infrastructure Technician
Liquid Telecoms Zambia formerly HAI Telecommunications limited
06.2016 - 04.2019
I.T Technician
VAMU Computers limited
04.2014 - 06.2016
Diploma - Computer Systems Engineering
Northern Technical College (NORTEC)
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