Hi, I’m
Saputu Aaron
Sales representative/Driver
MONGU,Zambia
Summary
Dynamic customer service professional with extensive experience, excelling in return handling and customer relationship management. Proven ability to enhance sales through effective communication and problem-solving skills, consistently resolving customer issues and fostering loyalty. Adept at training new staff and collaborating with teams to drive exceptional service outcomes.
Overview
2014
years of post-secondary education
1
Certification
Work History
HVGadgetsLusaka, ZM
Customer Support Associate
08.2025 - Current
Job overview
- Assisted customers with product inquiries and service requests.
- Processed customer orders and maintained accurate records.
- Handled returns and exchanges, ensuring smooth transactions.
Education
Mongu School For Continuing EducationMongu, Zambia
Skills
- Return handling
- Product knowledge
- Customer relationship management
- Sales strategies
- Merchandising display
- Decision-making
- Teamwork
- Collaborative team player
- Effective communication
- Problem solving
- Conflict resolution
- Team collaboration
- Training support
- Problem-solving aptitude
- Problem-solving abilities
- Customer service
- Customer needs assessment
- Multitasking Abilities
- Team building
- Customer service expert
- Teamwork and collaboration
Certification
- Additional to my education,i have a drivers licence class (C) and a certificate in fire extinguisher.
- Experience, i worked for five years as a sales representative with pep stores company and also i was a sales assistant under mtn for three (3)years.
Languages
English
First Language
References
References available upon request.
Timeline
Customer Support Associate
HVGadgets
08.2025 - Current
Mongu School For Continuing Education
12.2013
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