Summary
Overview
Work History
Education
Skills
LANGUAGE PROFICIENCY
References
Affiliations
Timeline
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Evans Jere

Kitwe

Summary

I am a business administrative professional with vast experience in business administration, stock/warehouse management, customer service and back office duties. My endeavour is to become the best I can be in my field of work. Thereby, contributing to the smooth running of the company as well as meeting deadlines while achieving desired results at operational, managerial and strategic levels of the organization. Finally, I can effectively and easily fit into any diverse and dynamic working environment that demands creativity and effective organizational ability.

Overview

12
12
years of professional experience

Work History

SOCIAL OFFICER

ELECNOR
01.2022 - 01.2023
  • To engage, deal and resolve arising social issues in the project sites, to ensure efficiency in the project implementation
  • Lead and conduct dialogue with community members during community engagements to resolve arising social issues on real time.
  • Generate reports to ensure consistency in the project implementation
  • To ensure unresolved pending social issues are reported to the team leader expeditiously for speed update of reports.
  • To give daily reports on affected and resolved issues.

Human Resource Data Entry Clerk

CMC DI RAVENNA ZAMBIA BRANCH
01.2018 - 01.2020
  • Raising charges against offenders
  • Statement taking
  • Finally, case hearing
  • First Aid Training
  • Working at heights
  • Blasting Licence Renewals
  • Permit renewal, refresher, conversion
  • Hard identification and competence
  • Booking
  • Taking employees for medical examination
  • Renewals for in-service employees
  • KCM presence report
  • Case Tracking
  • Reconciliation of labour numbers
  • Preparation of general reports
  • Monitor the daily attendance
  • Request to recruit
  • Identification and interviews
  • Requisition
  • Screening form Medicals -OHC-Nchanga South Hospital
  • Induction
  • First Aid
  • Permits
  • Making of contracts and having them signed
  • Filling, expatriate recruitment-silicosis, medical and induction
  • Prepare daily CMC reports
  • Prepare a comprehensive CMC presence report
  • Making printing and distribution of time cards
  • Inputting of daily attendance
  • Inputting of data for new employees
  • Inputting of change notes, sick and leave notes
  • Submission of NAPSA data and Pay as you earn(PAYE) to accounts
  • Submission of NAPSA forms, collections of NAPSA cards and obtaining employees social security numbers.

CUSTOMER RELATIONS OFFICER

MADISON FINANCE LIMITED
01.2015 - 01.2018
  • Giving loans to clients
  • Issuing visa cards
  • Manage customer inquiries regarding all Madison finance product and services.
  • Ensure that all customer queries are resolved and feedback relayed to the client within 24hrs.
  • Take ownership of customer concerns and treat all customers with courtesy.
  • Ensure to update the CRB clearance form for all paid off loans to be forwarded to compliance at EOD.
  • Escalate customer queries that are not resolved within 12hours.
  • Ensure all products and services of Madison finance are fully marketed.
  • Ensure all loans processed are posted on the system.
  • Ensure all terminations are done on the system and loans closed.
  • Ensure all refunds are checked and all necessary documentation are attached before they are forwarded to DMU.
  • Make sure the data captured is accurate.

INSPECTOR

AUDIT CONTROL AND EXPERTIZE LIMITED
01.2011 - 01.2013
  • Inspecting of Maize Grains
  • Counter checking of commodities and ensure there are packaged in the right FRA Bags
  • Keeping Records of total dispatches & purchases
  • Keep accurate information of the farmer’s data base
  • Keeping records of the modes of transport (Fleet Management)

Education

Bachelor of Business Administration -

Chandigarh University
01.2025

Advanced Diploma - Business Administration and Management Studies (ABMA UK)

Zambia ICT College
01.2011

SECONDARY SCHOOL G.C.S.E - undefined

MUZI HIGH SCHOOL
01.2005

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NDOLA BASIC SCHOOL
01.2000

Skills

  • Computer Literacy
  • Strong interpersonal and communication skills
  • Excellent report writing skills
  • Ability to work in dynamic team
  • Good negotiating and marketing skills
  • Good analytical and planning skills
  • Cultural awareness
  • Report preparation
  • Work coordination
  • Report writing
  • Strategic planning
  • Innovation and creativity

LANGUAGE PROFICIENCY

English - Speaking: Fluent, Writing: Excellent
Chewa - Speaking: Fluent, Writing: Excellent
Bemba - Speaking: Fluent, Writing: Excellent

References

Sandie, Mukwiza, Supervisor Security department, sandiemukwiza@gmail.com, 0979401329, Zambia Airport Corporation Services, Professional reference

Affiliations

Affiliated to Association of Business Managers and Administrators United Kingdom.

Timeline

SOCIAL OFFICER

ELECNOR
01.2022 - 01.2023

Human Resource Data Entry Clerk

CMC DI RAVENNA ZAMBIA BRANCH
01.2018 - 01.2020

CUSTOMER RELATIONS OFFICER

MADISON FINANCE LIMITED
01.2015 - 01.2018

INSPECTOR

AUDIT CONTROL AND EXPERTIZE LIMITED
01.2011 - 01.2013

Advanced Diploma - Business Administration and Management Studies (ABMA UK)

Zambia ICT College

SECONDARY SCHOOL G.C.S.E - undefined

MUZI HIGH SCHOOL

undefined

NDOLA BASIC SCHOOL

Bachelor of Business Administration -

Chandigarh University
Evans Jere