Sarah Philip
Office Clerk
Nairobi
Summary
I am excited to apply for the office clerk position at your company. with my strong organization skills, attention to detail and experience in administrative tasks, i am confident in my ability to contribute effectively to your team.I Have a solid background in managing office duties such as filing, scheduling, data entry, and customer service all of which allow me to provide reliable and efficient support to your operations.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Human Resource and Operations Manager
Honey Grapa`s Enterprise Limited
Nairobi, Kenya
12.2023 - Current
- Develop and implement HR policies to streamline recruitment, onboarding, and employee management.
- Manage staff scheduling, performance appraisals, and conflict resolution to ensure a productive work environment.
- Oversee payroll processing and benefits administration, ensuring compliance with labor regulations.
- Spearhead talent acquisition, hiring, and training programs to enhance workforce efficiency.
- Handle employee relations, fostering a positive workplace culture and addressing grievances.
- Monitor inventory and supply chain operations to support smooth business processes.
- Implement workplace health and safety protocols to maintain regulatory compliance.
- Develop strategies for business growth, employee engagement, and retention.
- Developed and implemented strategies to maximize customer satisfaction.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
HR Coordinator & Executive Recruiter
Mahad Manpower Co WLL
Doha, Qatar
09.2022 - 11.2023
- Discover & Attract Exceptional Talent: Employ cutting-edge strategies to unearth, allure, and Captivate high-caliber executive candidates through various channels, including job boards, Social media, and professional networks.
- Evaluate & Appraise Candidates: Conduct meticulous candidate assessments, scrutinizing their leadership aptitude, cultural compatibility, and potential for long-term success.
- Optimize & Leverage ATS: Skillfully navigate Applicant Tracking Systems to streamline candidate selection and ensure optimal visibility.
- Manage & Cultivate Relationships: Foster robust connections with clients, candidates, and industry experts to forge remarkable matches that drive organizational growth.
- Coordinate & Facilitate Interviews: Efficiently orchestrate interview schedules, ensuring seamless communication between clients and candidates.
- Safeguard Confidentiality & Ensure Compliance: Uphold utmost confidentiality and comply with all relevant employment laws.
- Reviewed human resources paperwork for accuracy and completeness.
- Optimize CVs & Resumes: Expertly tailor candidate CVs and resumes for maximum appeal to clients.
- Negotiate & Manage Offers: Facilitate salary negotiations and benefits discussions for mutually advantageous agreements.
- Metrics & Reporting: Track vital recruitment metrics to evaluate strategies and foster continuous improvement.
- Exemplary Customer Service: Demonstrate unwavering commitment to deliver exceptional customer service throughout the recruitment journey.
Manpower Planning Assistant
Alfada Manapower Agency Limited
Nairobi, Kenya
01.2021 - 08.2022
- Engage in collaborative efforts with HR managers and clients to assess workforce needs, identify skill gaps, and devise comprehensive workforce plans.
- Develop recruitment strategies aligned with organizational objectives, drawing insights from data analytics and industry trends to anticipate future talent demands effectively.
- Offer invaluable input on the right talent at the opportune moment, ensuring clients' readiness to meet their workforce requirements.
- Proactively source, screen, and engage potential candidates, nurturing a robust talent pipeline to maintain a continuous pool of top-notch assessments and facilitate a seamless recruitment process with your exceptional organizational skills. Collaborate closely with marketing and communications teams to amplify our clients' employer brands, effectively attracting top talent by showcasing their distinct value propositions.
- Conduct thorough research on industry talent trends, salary benchmarks, and competitor analysis, utilizing your insights to offer valuable guidance to clients on the current job market landscape.
- Prepare and deliver data-driven reports and dashboards to clients, highlighting recruitment KPIs and providing valuable insights to support informed decision-making.
- Prioritize and champion a positive candidate experience, ensuring the recruitment process remains engaging, seamless, and positively memorable for all applicants.
- Provide crucial support in assisting recruiters throughout the end-to-end recruitment process, encompassing tasks such as posting job openings, scheduling interviews, and conducting candidate assessments for various positions.
- Monitored ongoing projects for adherence to established schedules and budgets, promptly addressing any discrepancies or issues that arose.
- Evaluated permits for zoning changes and building projects by closely checking information against approval requirements.
- Enhanced departmental organization by maintaining accurate records of permits, applications, and other essential documents.
Recruitment Administrator
AL Kaaleej Professional Manpower
Doha, Qatar
01.2019 - 12.2020
- Time-to-Fill Optimization: Successfully streamlined the recruitment process, reducing the average time-to-fill for open positions by an impressive 40%. Employed efficient sourcing strategies, candidate screening techniques, and streamlined interviews, leading to the swift attraction and acquisition of top-tier talent.
- Diversity and Inclusion Advocacy: Spearheaded and directed initiatives to foster diversity and inclusion within the recruitment process. Achieved a remarkable 30% increase in hiring candidates from underrepresented groups, cultivating an inclusive workforce and reinforcing the organization's standing as an equal opportunity employer.
- Exceptional Candidate Experience: Led the charge in adopting a candidate-centric approach throughout the recruitment process, consistently garnering high candidate satisfaction scores and positive feedback. The improved candidate experience contributed to a notable 20% increase in job offer acceptances.
- Cost-Effective Sourcing Strategy: Successfully designed and implemented a budget-conscious sourcing strategy, significantly reducing recruitment advertising expenses by 30% while enhancing the quality of candidate applications. This achievement positively impacted the organization's overall recruitment efficiency.
- Strategic Talent Pool Expansion: Implemented innovative strategies to expand the organization's talent pool, tapping into diverse channels and niche markets to access a broader range of qualified candidates. This initiative led to increased candidate diversity and improved the organization's talent acquisition capabilities.
- Employer Brand Enhancement: Spearheaded efforts to elevate the organization's employer brand, effectively differentiating it from competitors and attracting top talent. Through targeted branding initiatives and engaging employer value propositions, the organization gained prominence as an employer of choice in the industry.
- Collaborated with hiring managers to develop clear job descriptions, ensuring accurate representation of required skills and qualifications.
- Enhanced candidate experience through timely communication and personalized feedback after interviews.
- Assisted in developing recruitment budget plans, tracking expenses and ensuring cost-effective strategies were employed.
Education
Leadership Certificate -
Talent For Development Africa
Nairobi Kenya 01.2023 - 12.2023
Bachelor of Science - Procurement And Contract Management
Jomo Kenyatta University of Agriculture And Tech.
Nairobi Kenya 05.2014 - 11.2018
Skills
- Strategic Talent Mapping
- Predictive Recruitment Analytics
- Candidate Experience Design
- Executive Succession Planning
- Leadership Certificate from Talent for Development Africa
Accomplishments
- Successfully streamlined the recruitment process, reducing the average time-to-fill for open positions by an impressive 40%.
- Spearheaded and directed initiatives to foster diversity and inclusion within the recruitment process, achieving a remarkable 30% increase in hiring candidates from underrepresented groups.
- Led the charge in adopting a candidate-centric approach throughout the recruitment process, consistently garnering high candidate satisfaction scores.
- Successfully designed and implemented a budget-conscious sourcing strategy, significantly reducing recruitment advertising expenses by 30%.
- Implemented innovative strategies to expand the organization's talent pool, tapping into diverse channels and niche markets.
- Spearheaded efforts to elevate the organization's employer brand, effectively differentiating it from competitors.
Timeline
Human Resource and Operations Manager
Honey Grapa`s Enterprise Limited
12.2023 - Current
Leadership Certificate -
Talent For Development Africa
01.2023 - 12.2023
HR Coordinator & Executive Recruiter
Mahad Manpower Co WLL
09.2022 - 11.2023
Manpower Planning Assistant
Alfada Manapower Agency Limited
01.2021 - 08.2022
Recruitment Administrator
AL Kaaleej Professional Manpower
01.2019 - 12.2020
Bachelor of Science - Procurement And Contract Management
Jomo Kenyatta University of Agriculture And Tech.
05.2014 - 11.2018
Similar Profiles
KAMELE FORRESTKAMELE FORREST
Regional Sales Manager at Honey Bun LimitedRegional Sales Manager at Honey Bun Limited
Roanne SweeneyRoanne Sweeney
Executive Assistant at Egmont Honey LimitedExecutive Assistant at Egmont Honey Limited
Divanshi MadaanDivanshi Madaan
Accounting Intern at Mukwano Enterprise Limited (Rwenzori Commodities Limited)Accounting Intern at Mukwano Enterprise Limited (Rwenzori Commodities Limited)