Selina Nkhoma
Program Manager
Lusaka
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Versatile Project Manager with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Program Coordinator
Japan International Cooperation Agency (JICA)
Lusaka
08.2017 - Current
- Zambia Program Coordination and Project Support
- Coordinated and managed JICA knowledge Co-Creation Development Program Life cycle for 6 years with annual success rate of 95%
- Served as focal point for all Pre and Post Program activities including coordination of communication between program related international placement centres in Japan or third country and Zambia
- Drafted relevant correspondence & reports in line with organization Policy
- Served as focal point for all program related communication between Internal and External Stakeholders
- Identified and influenced key decision makers across multiple sectors
- Part of multi sectoral project terminal evaluation missions
- Prepared timely reports for efficient program correspondence with key stakeholders
- Developed program monitoring tools.
Internship
PATENTS AND COMPANIES REGISTRATION AGENCY (PACRA)
Lusaka
08.2023 - 09.2023
- Undertook multifaceted role encompassing reception of clients seeking Copyright applications, as well as managing application, registration, and post-registration processes for Trademarks, Industrial Designs, and Patents
- Achieved 20% increase in client satisfaction
- Captured and stored data on WIPO Industrial Property Administration System (IPAS) for Trademarks, Patents, and Industrial Designs
- Crafted technical reports on Trademarks, Patents, and Industrial Designs
- Participated in planning, consultative meetings, and needs and priority assessments with key Copyright-related organizations
- Conducted investigation on challenges in Copyright administration in Zambia
- Reviewed application documents for accuracy, ensuring full compliance with international classifications.
- Facilitated successful completion of projects from concept to launch
- Completed research, compiled data, updated spreadsheets, and produced timely reports
- Sorted and organized files, spreadsheets, and reports
- Interacted with customers by phone, email, or in-person to provide information
- Analyzed problems and worked with teams to develop solutions
Research & Programme Assistant
United Nations Children's Fund
Lusaka
01.2016 - 12.2017
- Supported Development of Zambia Girls 2030 Internship Program
- Designed materials for program implementation
- Conducted field research
- Conducted administrative tasks using program related ERPs
- Documentation and Dissemination of program related information
- Provided mentorship to girls recruited to take part in internship program.
- Checked assignments, proctored tests and provided grades according to university standards
- Monitored student progress to identify weaknesses and provide recommendations for improvement
- Documented attendance and completed assignments to maintain full class and student records
- Taught small groups of students focused on specific parts of coursework
- Built and maintained professional relationships with students and faculty members
- Devised and implemented strategies for engaging students in class discussions
- Helped students develop diligent study habits and strategies to achieve successful outcomes
- Prepared letters of recommendation for students looking to obtain internships and cooperative opportunities
- Mentored and advised students to focus on academics and explore career paths and opportunities
- Assisted with development and implementation of new course materials to enhance learning experience
- Gained extensive knowledge in data entry, analysis and reporting
- Acted as a team leader in group projects, delegating tasks and providing feedback
Education
MA - Development Studies - Development Studies
University of Lusaka
Lusaka,Zambia 01.2018 - 01.2020
Bachelor of Arts Degree Business Studies (International Business) -
University of Greenwich
United Kingdome 06.2015 - 01.2016
Advanced Diploma Business Administration, The Association of Business Executives (ABE) - UK -
Zambia Centre For Accountancy Studies University
Lusaka, Zambia 01.2014 - 01.2015
Skills
Programme Planning & ReportingProblem SolvingTeam BuildingBudget MonitoringTraining SkillsCoaching and Orientation SkillsProject Administration and ManagementProcurement and Logistics ManagementMonitoring and EvaluationIT tools such as ERP (Oracle people soft) and Microsoft (Word, Excel, PowerPoint, Outlook & Publisher among others)
Efficient researcher
Investigation skills
Document filing
Training and Development
Discovery processes
Active Listening
Presentation ability
Schedule Management
Technical Support
Written Communication
Self-Motivated
Cultural Awareness
Websites
Timeline
Internship
PATENTS AND COMPANIES REGISTRATION AGENCY (PACRA)
08.2023 - 09.2023
MA - Development Studies - Development Studies
University of Lusaka
01.2018 - 01.2020
Program Coordinator
Japan International Cooperation Agency (JICA)
08.2017 - Current
Research & Programme Assistant
United Nations Children's Fund
01.2016 - 12.2017
Bachelor of Arts Degree Business Studies (International Business) -
University of Greenwich
06.2015 - 01.2016
Advanced Diploma Business Administration, The Association of Business Executives (ABE) - UK -
Zambia Centre For Accountancy Studies University
01.2014 - 01.2015