Shari Phiri
Lusaka
Summary
Compassionate Health Care Assistant possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in Care .Collaborative team player with strong clinical and interpersonal skills. Available 37 hours per week, weekends and evenings. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
11
11
years of professional experience
Work History
Elderly Caregiver Volunteer
Our Lady's Hospice Kalingalinga
06.2023 - Current
- Collaborated with healthcare professionals to develop personalized care plans tailored to each individual''s needs.
- Liaised with key accounts to deliver targeted administrative household support.
- Assisted seniors with mobility challenges by providing necessary support during transfers and ambulation.
- Offered companionship and kindness to elderly patients.
- Assisted disabled clients to support independence and well-being.
- Established trusting relationships with elderly clients, ensuring their emotional needs were met alongside physical care.
- Managed emergency situations effectively, quickly responding to incidents and coordinating appropriate support for elderly clients.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Cinema Supervisor
Freshview Cinemas
06.2013 - 08.2020
- Developed strong rapport with vendors and suppliers for efficient delivery of goods needed at the cinema facility.
- Streamlined ticketing process for increased efficiency and improved overall guest experience.
- Resolved customer complaints effectively, demonstrating empathy and taking proactive steps to prevent future issues from arising.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maintained cleanliness standards throughout the facility, creating a welcoming atmosphere for patrons while adhering to health regulations.
- Raised property accuracy and accountability by creating new automated tracking method.
Waitress Supervisor
Shaka's Grill
01.2021 - 09.2022
- Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Established performance metrics for waitstaff evaluations which led to improved efficiency levels across the team.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Monitored food preparation, production, and plating for quality control.
- Managed table turnover rate effectively allowing for more guests served per shift.
Education
Associate of Science - Nursing Assistance
Handsworth Institute
Lusaka, Zambia05.2023
Skills
- Client Education
- Transportation Assistance
- Strong attention to detail and adherence to safety protocols
- Resident Care Partner
- Empathy,patience, and compassion when interacting with individuals in need of support
- Personal care/personal hygiene;washing and dressing
- Compassionate Caregiving
- Critical Thinking
Timeline
Elderly Caregiver Volunteer
Our Lady's Hospice Kalingalinga
06.2023 - Current
Waitress Supervisor
Shaka's Grill
01.2021 - 09.2022
Cinema Supervisor
Freshview Cinemas
06.2013 - 08.2020
Associate of Science - Nursing Assistance
Handsworth Institute
Similar Profiles
Charity IsiteketoCharity Isiteketo
Health Care Assistant at Kalingalinga HospiceHealth Care Assistant at Kalingalinga Hospice
Victoria Tisa PhiriVictoria Tisa Phiri
Care Support Worker at Kalingalinga HospiceCare Support Worker at Kalingalinga Hospice
PATIENCE MUSONDAPATIENCE MUSONDA
Health Care Assistant at Our Lady's HospiceHealth Care Assistant at Our Lady's Hospice