Sharon Mutowo
Harare
Summary
Goal oriented with extensive experience working in companies from various industries which include health, beauty as well as transport. I am a reliable and dedicated individual with over 3 years of experience working in the logistics and transport industry, at reputable companies. I have substantial knowledge and skills in data capturing, report compiling, accounting, transport forex and document generation as well as experience in tracking trucks and fuel reconciliation. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Admin and Operations Controller
Purple Turtle Investments
Harare
06.2023 - Current
- Fleet Management:
- Overseeing the scheduling, maintenance, and proper operation of all cross-border trucks.
- Coordinating with mechanics and service providers to ensure timely maintenance and repairs. - Compliance and Regulations:
- Ensuring that all cross-border trucking operations comply with international transportation regulations and customs requirements.
- Managing permits, licenses, and necessary documentation for cross-border operations. - Communication and Coordination:
- Serving as a point of contact for drivers, dispatchers, customs officials, and other stakeholders involved in cross-border operations.
- Facilitating effective communication among various teams and departments to ensure seamless operations. - Performance Tracking and Analysis:
- Analyzing data to identify areas for improvement and implementing strategies to enhance operational performance. - Risk Management:
- Identifying and mitigating potential risks associated with cross-border operations, such as security threats, border delays, and regulatory changes.
- Developing contingency plans to address unforeseen challenges that may arise during transit. - Documentation and Record-Keeping:
- Maintaining accurate records of cross-border trips, including driver logs, customs documentation, and invoicing details.
- Ensuring compliance with record-keeping requirements and facilitating audits as needed. - Customer Service and Satisfaction:
- Addressing customer inquiries, feedback, and concerns related to cross-border shipments.
- Collaborating with customer service teams to ensure a high level of satisfaction and timely resolution of issues. - Continuous Improvement:
- Identifying opportunities for process enhancements and operational improvements in cross-border trucking activities.
Operations Clerk
Cross Country
Harare
12.2020 - 05.2023
- Data capturing
- Compiling daily report on trucks’ arrival and departure times.
- Transport forex – responsible for international money
transfers on a daily basis. - Produce CD3 FORMS for export and import cargo, ensuring
compliance with the RBZ. Additionally, I analyze CD3 form
reports in detail and provide clear reporting in an Excel
template for the senior team. - Tracking all company trucks through GPS to monitor movement.
- Perform routine reconciliation of fuel consumption by trucks
- Update driver details onto the Corridor Trip Monitoring
System.
Education
Bachelor of Commerce - Business Informatics
University of South Africa
South Africa12-2020
Higher Certificate - Economic And Business Management
University of South Africa
South Africa12-2016
Advanced Level - Accounting, Economics And Business Studies
Mabelregin Girls High School
Harare, Zimbabwe11-2014
Ordinary Level - Commercials
Vainona High School
Harare, Zimbabwe11-2012
Skills
- Detail-oriented and can work efficiently to meet set deadlines
- Excellent communication and team collaboration skills
- Proficient in using Microsoft Excel, Word, Outlook and Powerpoint
- Knowledge in GPS tracking and logistics software operations
- Observant
- Service - focused
- Operability and commitment
- Strong time management skills
Affiliations
- Owner of a hair maintenance business.
- Reading books.
- Traveling
Certification
- Class 4 Driver's Licence
Languages
MabelreginShona
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Admin and Operations Controller
Purple Turtle Investments
06.2023 - Current
Operations Clerk
Cross Country
12.2020 - 05.2023
Bachelor of Commerce - Business Informatics
University of South Africa
Higher Certificate - Economic And Business Management
University of South Africa
Advanced Level - Accounting, Economics And Business Studies
Mabelregin Girls High School
Ordinary Level - Commercials
Vainona High School
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