Sibajene Changalala Simuyandi
OMQ 191 ZAF, Lusaka,
Summary
Versatile Administrative Executive successful at maintaining document databases and establishing working records management systems. Certified in care assistance and CPR with excellent customer experience skills. Prepared to leverage over 5 years' experience in dynamic positions with room for growth and advancement. Pragmatic and objective team player, ready to apply extensive industry expertise to a new role at your firm. I'm detail-oriented and friendly with high ethical standards ready to offer top-notch service delivery.
Overview
11
11
years of professional experience
Work History
Community Builder
Rivuuz
11.2022 - Current
- Keeping program documentation and analyzing results to facilitate decision making
- Ensured all campaign activities are captured and recorded for both private and public media access
- Liaising among public, city and community stakeholders and communicated with other government entities to facilitate community initiatives.
- Working with program leadership team to implement strategic goals and intersectional equity efforts
- Collaborating with groups espousing similar missions and priorities both locally and city-wide
- Coordinating and managing community events
- Responsible for content creation and community engagement
Administrative Cashier
Zoluchi Enterprises
05.2022 - 10.2022
- In-charge of cash, cheques and all other payments and ensure timely deposits are done
- Created the first ever digital client record database that ensures easy retrieval of records
- Ensuring client records are up to date without any discrepancies
- Managing all incoming correspondence, both paper and digital in accordance with legislative and regulatory requirements, policy and procedure
- Managing transactions with customers using cash registers
- Carrying out weekly inventory checks and update to finance team and ensure no discrepancies are present
- Resolving customer complaints, guiding them and providing them with relevant information
- Tracking transactions on balance sheets and report any discrepancies
Productions Coordinator
Ufulu Studios
10.2021 - 05.2022
- Supported all production and artistic operations of the company by performing coordination, logistic and marketing duties
- Attended planning, briefing and project review meetings and applied innovative ideas to improve on delivery
- Assisted the Production Manager in the coordination of current projects
- Managed travel arrangements and accommodation bookings
- Purchased required materials to run projects efficiently
- Sourced subjects and talent that ensured successful completion of quality projects
- Assisted the Creative Director in the management of the social media calendar
- Liaised with the Technicians to keep social media content on schedule
- Maintained and updated social media posts various social media to maintain traction
- Conducted research and providing insight on various projects, clients, online trends and competitors and documented findings
- Carried out deliveries, pick-ups and errands on behalf of the company
- Managed Manager diaries and schedules
- Oversaw the work of cleaning, driving and ground staff
- Developed initiatives related to company culture and employee wellness
Productions Assistant
Ufulu Studios
01.2020 - 10.2021
- Created and updated records and files to maintain document compliance
- Participated and facilitated daily planning and review meetings and weekly reporting meetings
- Drafted and maintained the production calendar and individual project schedules using digital project management tools
- Ensured correct and accurate information is communicated so everyone can effectively manage their responsibilities
- Created and updated a production budget for each client project
- Supported production needs by performing routine tasks using standard procedures and equipment
Research Assistant
Samuel Hall Consulting
09.2018 - 01.2019
- Collected research data through experimentation, surveys and leading focus groups
- Maintained large volumes of information in a systematic way to ensure easy retrieval
- Collected qualitative and quantitative data and carried out analysis and records keeping
- Performed statistical, qualitative, and quantitative analysis
- Reviewed documents and data to identify trends and patterns and come up with results that facilitate decision making
- Maintained up-to-date records of research activities and results for future reference
Head Cashier & Finance Assistant
International Gaming Africa
06.2014 - 05.2018
- Ensuring source documents are in check and all accounting reconciliations are finalized to their success
- Carried out money counts and made sure all departments retired and balanced
- Ran bank errands, giving cashiers float and purchasing stock on behalf of the company
- Represented the company in meetings held outside company premises to promote the image of the business
- Chaired departmental meetings to facilitate planning and achievement of goals
- Processed both cash and card purchases and returns
Receptionist & Guest Relations Officer
Gaming Africa
02.2013 - 05.2014
- Received and assisted clients and visitors, setting up of appointments and schedules for company staff
- Collected and organized data on ACE data base system
- Contributed to the development of customer satisfaction programs
- Planned and organized events and promotions to promote sales and facility usage
- Responded quickly and efficiently to guest concerns
Education
Advanced Certificate - Psychosocial Counselling
Mikange Counselling Institute
Lusaka, Zambia12.2023
Certificate - Nurse Assistant
Abroucare Health Services
Lusaka, Zambia11.2023
Certificate - CPR Training
Aroucare Health Services
Lusaka, Zambia11.2023
Certificate - Pastel Accounting
Direct Ventures Limited
Lusaka, Zambia06.2015
O’level International Certificate of Secondary Education -
Chalo Trust School
Lusaka, Zambia12.2009
Skills
- Data Entry
- Database Management
- Care Assistance
- Team Work
- Communication
- Computer Software
- Attention to Detail
- Problem Solving
Accomplishments
- Managed to establish the first ever digital records management system at Ufulu Studios
- Increased work flow efficiency by 30% through organized processes at Samuel Hall Consulting
Additional Information
Bertha Miyanda
Compliance Inspector
Higher Education Authority
Mobile: +260964568742
Mutinta Zambo
Company Administrator
B and M Legal Practitioners
Mobile: +260978806440
Tony Kawimbe
Director
Ufulu Studios
Mobile: +260965859028
Timeline
Community Builder
Rivuuz
11.2022 - Current
Administrative Cashier
Zoluchi Enterprises
05.2022 - 10.2022
Productions Coordinator
Ufulu Studios
10.2021 - 05.2022
Productions Assistant
Ufulu Studios
01.2020 - 10.2021
Research Assistant
Samuel Hall Consulting
09.2018 - 01.2019
Head Cashier & Finance Assistant
International Gaming Africa
06.2014 - 05.2018
Receptionist & Guest Relations Officer
Gaming Africa
02.2013 - 05.2014
Advanced Certificate - Psychosocial Counselling
Mikange Counselling Institute
Certificate - Nurse Assistant
Abroucare Health Services
Certificate - CPR Training
Aroucare Health Services
Certificate - Pastel Accounting
Direct Ventures Limited
O’level International Certificate of Secondary Education -
Chalo Trust School
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