Sibongile Sibanda
Lusaka
Summary
Detail-oriented Legal Secretary experienced in managing complex schedules, preparing legal documents, and fostering client relationships. Improved office efficiency through effective process implementation while maintaining adherence to confidentiality protocols. Adaptable Cashier recognized for accuracy in drawer reconciliation and exceptional customer service skills, with a strong commitment to continuous learning and adjustments in dynamic environments.
Overview
3
3
years of professional experience
Work History
Personal Assistant/Secretary
Jay Chisanga and Associates
09.2024 - Current
- Managed calendars and scheduled appointments for senior partners to optimize their availability and time management.
- Organized and maintained executive diaries for senior staff to enhance scheduling efficiency.
- Coordinated travel arrangements and accommodations for team members and clients, ensuring seamless logistics and timely arrivals.
- Assisted in preparing meeting materials and organizing agendas for client presentations.
- Drafted and filed official documents, emails, and client communications to maintain organized records and facilitate effective communication.
- Supported event planning and logistics for company meetings.
- Maintained confidential client and company records.
Cashier
Lexus Trade Liquor Store
10.2023 - 07.2024
- Processed customer transactions efficiently and accurately.
- Managed cash drawer and balanced daily sales to maintain accurate financial records.
- Collaborated with team members to streamline operations and enhance customer experience.
- Handled inventory restocking and product displays effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card.
- Trained new team members on cash register operation and stock procedures to improve service efficiency.
Education
Henry Kapata Secondary School
Kasama, ZambiaSkills
- Calendar management
- Travel coordination
- Document drafting
- Microsoft Office
- Data entry
- Records maintenance
- Legal administrative support
- Legal office assistant certification
- Cash handling
- Point of sale
- Credit and cash transactions
- Report analysis
- Multitasking and organization
- Communication skills
- Personal services
Languages
English
First Language
Bemba
Intermediate (B1)
B1
Nyanja
Intermediate (B1)
B1
Affiliations
- Reading
- Cooking
- Traveling
- Sports
- Dancing
Timeline
Personal Assistant/Secretary
Jay Chisanga and Associates
09.2024 - Current
Cashier
Lexus Trade Liquor Store
10.2023 - 07.2024
Henry Kapata Secondary School