Sipho Nakalowa Changwe
Nairobi
Summary
Solutions-oriented Business Analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Solid communication and writing skills paired with familiarity of visualization tools and techniques. Successful provider of financial services with over 10 years of comprehensive experience.
Overview
8
8
years of professional experience
Work History
Snr Business Analyst & Actuarial Specialist
Axxis Systems Inc ( Panama)
Panama City , Panama
01.2020 - Current
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Assisted in developing training materials for internal staff on new products or services.
- Translated user needs into actionable items that could be addressed by IT teams.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Analyzed existing systems and processes to identify areas of improvement.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Provided technical support during user acceptance testing cycles.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Collaborated with cross-functional teams to define reporting requirements.
- Participated in strategic planning sessions based on analytical findings.
- Communicated complex findings clearly through visualizations and presentations.
Actuarial & Pensions Consultant
Stalwart Actuarial Consultants Limited
Lusaka , Zimbabwe & Zambia
07.2016 - Current
- Performed actuarial analyses for designing Employee Benefits and Pension Planning
- Advisor services for Pensions , Social Security and Employee Benefit Consulting
- Life Insurance Consulting
- Actuarial Valuations for Statutory , IAS19 Employee Benefits and other Discontinuance basis
- Assumptions review and Peer Review analyses of Benefit provisions
- Data Management , Data Analytics and Business advisor of non-actuarial assignments
- Regulatory advisor and regulatory review of social security programmes for Zambia
- General Pensions Consulting , Individual Benefit Calculations
Actuarial Function & Business Process Manager
Prime Life Insurance & Prime Insurance Group
Kigali, Rwanda
05.2021 - 07.2022
- Compiled, modeled and reported on actuarial data to support efficiency targets.
- Monitored performance metrics related to newly implemented processes and identified opportunities for further optimization.
- Collaborated with IT team members to develop system requirements specifications for software applications used by the organization's departments.
- Implemented data-driven strategies to drive business growth.
- Performed Quarterly Actuarial Reviews and undertook reserving calculations in order to report to the Management and the Regulator
- Carried out technical assessments for internal review which looked at profitability , reinsurance programmes and other technical areas of Underwriting
- Provided technical support on appropriate measures to be taken with regards to financial reporting requirements , specifically on IFRS17
- Acted as a key technical reference point on all business matters that were designed to drive sound prudential management of the life company , including supporting requirements for core systems implementation
Education
Post-Graduate Diploma - Actuarial Science And Finance
The University of Zambia
Lusaka12-2023
Bachelor of Science - Mathematics And Statistics
The University of Zambia
Lusaka09-2012
MBA - Executive Master of Business Administration
Quantic School of Business And Technology
Washington DCSkills
- KPI Tracking
- Technical Writing
- Data Mapping
- Requirements Gathering
- Internal Auditing
- Quality Assurance
- Workflow Analysis
- Data Analysis
- Gap analysis
- Customer Needs Assessment
- Business Planning
- Strategic Planning
- Business process improvement
- Financial Advising
- Needs assessments
- Staff Management
- Project Management
- Stakeholder Management
- Operations Management
- Customer Targeting
- Negotiation
- User Acceptance Testing
- Consulting
- Cost-benefit analysis
Languages
English
First Language
Swahili
Upper Intermediate (B2)
B2
Timeline
Actuarial Function & Business Process Manager
Prime Life Insurance & Prime Insurance Group
05.2021 - 07.2022
Snr Business Analyst & Actuarial Specialist
Axxis Systems Inc ( Panama)
01.2020 - Current
Actuarial & Pensions Consultant
Stalwart Actuarial Consultants Limited
07.2016 - Current
Post-Graduate Diploma - Actuarial Science And Finance
The University of Zambia
Bachelor of Science - Mathematics And Statistics
The University of Zambia
MBA - Executive Master of Business Administration
Quantic School of Business And Technology
Similar Profiles
Balmukund TiwariBalmukund Tiwari
NA at Light Axxis Pvt LtdNA at Light Axxis Pvt Ltd
MARÍA BELÉN CALDERÓN MARTÍNEZMARÍA BELÉN CALDERÓN MARTÍNEZ
Nutricionista Clínica at Consulta privada - Torre Consultorios AxxisNutricionista Clínica at Consulta privada - Torre Consultorios Axxis
Kristhina VargasKristhina Vargas
HSE Coordinator at Liebherr Panama - Minera PanamaHSE Coordinator at Liebherr Panama - Minera Panama