Sitamulaho Paul Monde
Lusaka
Summary
HR executive adept at building consensus amongst staff and creating an involved workforce. Fosters an environment of teamwork and continued growth and development across all functions; Performance management systems Change management Records maintenance Training programs development Recruitment/staffing Audit preparation and reporting Human Resource Information Systems Statistical reporting Conflict resolution Budgeting and finance Data management
Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Manager Human Resource Distribution and Customer Services
ZESCO
Lusaka
01.2015 - Current
- Served as company representative at various Fora to promote company objectives
- Resolved employment-related disputes through proactive communication
- Handled understaffing, disputes, terminating employees and administering disciplinary procedures
- Created boardroom and courtroom multimedia presentations including video and text- sync'd depositions for enhanced understanding
- Researched and updated all required materials needed for firm and partners
- Supported Chief Operating Officer with daily operational functions
- Work directly with [departments, clients, management] to achieve organizational objectives.
SENIOR HUMAN RESOURCE OFFICER
ZAMTEL
Kitwe
- Organized and led a SEVEN HUNDRED-day staff orientation and training to promote collaboration
- Administered compensation, benefits and performance management systems and safety and recreation programs
- Resolved employment-related disputes through proactive communication
- Represented organization at personnel-related hearings and investigations
- Led a comprehensive safety training for SEVEN HUNDRED staff members
- Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
SENIOR HUMAN RESOURCE EXECUTIVE
ECOBANK
Lusaka
- Led a comprehensive CUSTOMER SERVICE training for ONE HUNDRED staff members
- Organized and led a ONE HUNDRED day staff orientation and training to promote collaboration
- Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
- Resolved employment-related disputes through proactive communication
- Administered compensation, benefits and performance management systems and safety and recreation programs
- Represented organization at personnel-related hearings and investigations
- Served as company representative at UNION MEETINGS to promote company objectives
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
- Analyzed departmental documents for appropriate distribution and filing documents, clearances, certificates and approvals from local, state and federal agencies.
HR BUSINESS PARTNER
KANSANSHI MINE FQM
Solwezi
- Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
- Resolved employment-related disputes through proactive communication
- Served as company representative at UNION MEETINGS to promote company objectives
- Represented organization at personnel-related hearings and investigations
- Worked directly with [departments, clients, management] to achieve organizational objectives Analyzed departmental documents for appropriate distribution and filing.
- Conducted performance reviews, managed employee relations issues, and provided guidance on policies and procedures.
Education
Masters of Science - Human Resource Management and Development
University of Salford
Change Management -
Maastricht University
Bachelors Business Administration - Human Resources
Copperbelt University
Diploma of Human Resource -
Copperbelt University
Secondary Education Exam -
Bwacha Secondary School
Skills
- Operations Planning
- Cross-Functional Communication
- Influencing and negotiating
- Corporate Communications
- Cross-functional team leadership
- Organizational Development
- Business performance management
- Strategic Planning
- Resource Allocation
Affiliations
- Member of the Zambia Institute of Human Resources
- Zambia Federation Of employers
Certification
Certified Associate Human Resource Practitioner
Timeline
Senior Manager Human Resource Distribution and Customer Services
ZESCO
01.2015 - Current
SENIOR HUMAN RESOURCE OFFICER
ZAMTEL
SENIOR HUMAN RESOURCE EXECUTIVE
ECOBANK
HR BUSINESS PARTNER
KANSANSHI MINE FQM
Masters of Science - Human Resource Management and Development
University of Salford
Change Management -
Maastricht University
Bachelors Business Administration - Human Resources
Copperbelt University
Diploma of Human Resource -
Copperbelt University
Secondary Education Exam -
Bwacha Secondary School
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