Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Situnjwani Agness Kacholola

Nottingham

Summary

Adept at enhancing patient care quality, spearheaded initiatives at Caring Hands Nottingham Limited that significantly improved patient satisfaction. Expertise in clinical assessment and a proven ability to work independently and collaboratively has been instrumental in developing efficient healthcare protocols. Background also includes financial management skills, demonstrating versatility and a commitment to excellence in diverse roles. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Overview

14
14
years of professional experience

Work History

Senior Healthcare Assistant

Caring Hands Nottingham Limited
08.2023 - Current
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions. Maintained clean and safe environment for patients, reducing risk of infections and promoting overall wellbeing.
  • Assisted in development of new protocols designed to improve efficiency within healthcare facilities while maintaining high levels of patient care quality.
  • Monitored and reported potential safety hazards, contributing to safer environment for patients, staff, and visitors.
  • Educated patients on proper self-care techniques, promoting healthier lifestyles and better long-term health outcomes.
  • Demonstrated adaptability in working with various healthcare settings including hospitals, nursing homes, private residences, and community clinics providing consistent quality care regardless of location.

Care Assistant

Mother Teresa Hospice
01.2020 - 07.2023
  • Amid the COVID pandemic, I decided to return to caregiving as a volunteer because
    The pandemic had ravaged my country and the health care system was over burdened.
    ● Lead care team to ensure a safe and effective health service is maintained and meets
    the needs of clients.
    ● Liaise with health care professionals to assist clients with daily needs including
    grooming, wound dressing, nutrition, drug intake reminders and rehabilitation.
    ● Check inventory to ensure medical equipment is clean, safe and fully functional
  • Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Finance Assistant

Comesa Secretariat
09.2010 - 12.2019
  • Supported finance team by processing invoices and expense claims promptly and accurately.
  • Enhanced overall financial management, providing timely and accurate reports to senior staff members.
  • Helped reconcile bank statements and accounts and maintain accuracy and current records.
  • Assisted with preparation of monthly financial statements and reports to inform management.
  • Payroll Processing.
  • Servicing Meetings.

Education

Certification - Core Skills Training Framework

HEALTH LINK SERVICES UK
Online
11.2023

Certification - 47 Core Certifications in Care Work

ATLAS-CITATION
Online
01.2023

Certificate - Certificate in Domiciliary Care

ALLISON
Online
2023

Diploma - Diploma In Management Studies

NATIONAL INSTITUTE OF PUBLIC ADMINISTRATION
Lusaka, Zambia
2006

High School Diploma -

Namwianga Christian Secondary School
Kalomo, Zambia
2003

Skills

  • Behavioral support
  • Dementia Care
  • Clinical assessment
  • Physical assessments
  • Ability to work in team but use their own initiative
  • Ability to follow instructions and procedures
  • Patient Care Coordination
  • Patient Care Coordination

REFERENCES

Dennis Sampa

Caring Hands Nottingham Ltd

+447342632246

Nottingham

United Kingdom


Mutinta Kabeta

Human resources

Caring Hands Nottingham Ltd

Tel: +447897739881

Nottingham

United Kingdom

Timeline

Senior Healthcare Assistant

Caring Hands Nottingham Limited
08.2023 - Current

Care Assistant

Mother Teresa Hospice
01.2020 - 07.2023

Finance Assistant

Comesa Secretariat
09.2010 - 12.2019

Certification - Core Skills Training Framework

HEALTH LINK SERVICES UK

Certification - 47 Core Certifications in Care Work

ATLAS-CITATION

Certificate - Certificate in Domiciliary Care

ALLISON

Diploma - Diploma In Management Studies

NATIONAL INSTITUTE OF PUBLIC ADMINISTRATION

High School Diploma -

Namwianga Christian Secondary School
Situnjwani Agness Kacholola