Stanley Chanda
Lusaka
Summary
Results-driven professional with a strong foundation in Purchasing and Supply , complemented by experience in aviation operations and customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Store Clerk ( Internship )
Marcopolo Tiles
03.2025 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling
- Increased sales revenue by identifying and targeting high-potential accounts.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
Fleet Service Assistant/ Porter
Zambia Airports Corporation Limited
01.2024 - Current
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.
- Supported company growth by consistently meeting or exceeding performance targets within the department.
- Improved customer satisfaction by providing timely and efficient service assistance.
Sales Representative
Icypeed Logistics
10.2024 - 12.2024
- Provided feedback from customers to product development team, influencing future product enhancements.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
Education
Bachelor Of Science - Purchasing And Supply Chain Management
Copperbelt University
12.2024
Skills
- Customer service
- Reliability and punctuality
- Adaptable and flexible
- Team collaboration
- Inventory Management
- Microsoft Office Suite ( Word , Excel and PowerPoint)
- Time management
- Attention to detail
References
Amos Sinala , Crew Chief , Zambia Airports Corporation Limited . Amos.sinala@zacl. aero,
+260975753356
Mark Chimuka, Lusaka Province Area Manager , Marcopolo Tiles. Chimukachisabanga93@gmail.com , +260978245945
Edwin Kasanda, lecture, Copperbelt University . Edwin.Kasanga@cbu.ac.zm, +260977696454
Certification
Dangerous goods, SAIAST
Safety Management Systems , SAIAST
Human Factors, SAIAST
Knowledge Areas
- Adaptability and problem-solving in dynamic environments.
- productivity techniques
- Safety management and risk assessment
- Passenger handling and special services
- Team collaboration and leadership
Timeline
Store Clerk ( Internship )
Marcopolo Tiles
03.2025 - Current
Sales Representative
Icypeed Logistics
10.2024 - 12.2024
Fleet Service Assistant/ Porter
Zambia Airports Corporation Limited
01.2024 - Current
Bachelor Of Science - Purchasing And Supply Chain Management
Copperbelt University
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